Joe Myers Ford

Very pleasant experience this time. Matt helped me a lot and answered all my questions. Could not find the $350 credit I was told I was getting for my last terrible experience - not hap Matt helped me a lot and answered all my questions. Could not find the $350 credit I was told I was getting for my last terrible experience - not happy about that. More

I had to get a new transmission and the service team dealt with the extended warranty folks directly making this repair seamless. All I I had to do is drop my truck off, pick up a rental, read the freq dealt with the extended warranty folks directly making this repair seamless. All I I had to do is drop my truck off, pick up a rental, read the frequent updates and pick my truck when the work was completed. I was very happy with the process. More

They did the repairs needed, worked with our aftermarket warranty. My only problem was they didn't wash it before pickup. warranty. My only problem was they didn't wash it before pickup. More

Marcus and the team at Joe Myers Ford were easy and friendly to work with. Thank you friendly to work with. Thank you More

My 1st time using the dealership for an oil change. My truck sat in the finish bay for an hour after the service was completed. The only reason I gave 3 stars instead of 1 is due to BJ being a good ser My truck sat in the finish bay for an hour after the service was completed. The only reason I gave 3 stars instead of 1 is due to BJ being a good service writer. It appears that BJ multi tasks and assists service along with being a service writer!!! More

Easy check-in. Was kept informed via text about service. Quick and easy check out Great service overall Was kept informed via text about service. Quick and easy check out Great service overall More

Gary is the first salesman that has found trucks with exactly what I was asking for and he made sure the trucks were cleaned and ready with both sets of keys when I arrived. The previous two car salesmen exactly what I was asking for and he made sure the trucks were cleaned and ready with both sets of keys when I arrived. The previous two car salesmen did not do this on the last 3 trucks we bought. One previous salemen (Johnny) said he would have both sets of keys ready for our trucks when we arrived and that was not the case. After repeated phone calls he eventually stopped answering our calls so I had to return to the dealership in person to get our keys. Then again when we used a differnt salesman the next purchase, we bought two trucks and were told they had both sets of keys and both trucks had tinted windows. After showing up to get the trucks we where informed that one get of keys was missing and once we got into the vehicles we realized one truck didnt have tint at all. I will request Gary to be my saleman from now on. He made sure both trucks had EVERYTHING i asked for and both trucks has 2 sets of keys along with a full tank of diesel and had them cleaned before we arrived! More

They had the truck I was looking for and made me the deal I was looking for and Calvin was great I was looking for and Calvin was great More

I contacted the dealer on 3/31/26 for a new Ford Expedition. The price looked too good to be true, but then the buyer's order was even better, so I agreed to purchase the car. I finally heard from t Expedition. The price looked too good to be true, but then the buyer's order was even better, so I agreed to purchase the car. I finally heard from their finance manager at 7:30 pm, and he assured me I would have my DocuSign email shortly. When it arrived, the price was $2,300 over the buyer's order the salesman sent me, so I refused to sign. I contacted the finance manager to let him know his documents were wrong, but her never responded regarding the difference. He left me a message on my phone at 10:45 pm saying the docs would expire at midnight. I was already in bed and didn't see the message until the next day. The salesman contacted me and asked if I signed the docs, to which I replied no because of the price discrepancy. They resent them with the same numbers, so I withdrew my consent to purchase. The rest of that day, I got all kinds of texts from them asking for surveys about the purchase process and to schedule my first service appointment. Never did I hear from the salesman or the finance manager again. Here's the best part. They markup the interest rates on their loans. They told me I qualified for a 6.8% rate, despite an 850 fico score. Meanwhile, my credit union and two other banks had me at 5.25%. Caveat emptor... More

Great professional service from Don. He helped me keep my car up to date. This is the second time I've answered your survey. Sort of annoying. He helped me keep my car up to date. This is the second time I've answered your survey. Sort of annoying. More