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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,082 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,082 reviews

August 03, 2023

Excellent Service. Joe always takes care of our repairs.Been doing business with Joe Meyers for Many many years. More

by Explorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney, Gabriela Martinez
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Aug 03, 2023 -

Joe Myers Ford responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

August 03, 2023

When I walked in I was not greeted and employees seemed that they were not wanting to help out the customers, like they were avoiding to see who would take the next customer. More

by HPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Esquada
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Aug 11, 2023 -

Joe Myers Ford responded

We apologize for any impression of avoidance you may have experienced during your visit. Our goal is to provide attentive and responsive service to all our customers. If there was any miscommunication or misunderstanding, we sincerely apologize. Please know that your feedback is valuable to us, and we'll take steps to ensure that our sales staff provides the best possible assistance moving forward. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to our management team.

July 28, 2023

I found your staff to be very informativand helpful, especially Mentrell Jackson( the service advisor). More

by jlrags22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mentrell Jackson
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Aug 03, 2023 -

Joe Myers Ford responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

July 26, 2023

Great dealer with great service,I have purchased My last two trucks from Joe Meyers. More

by bob-williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney, Erik Spies
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Jul 26, 2023 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jul 27, 2023 -

bob-williams responded

Thank you.

July 26, 2023

Excellent service, I felt at home. they helped me with a good discount and my monthly payment was just what I was looking for More

by Owehiman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Usmani
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Jul 27, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 25, 2023

Absolutely incredible staff that went above and beyond for me! 5 stars all the way!! I was just driving through when I needed their help and they exceeded our expectations. Thank you Joe Meyers and your i More

by Melindapier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mutz
Report | Print
Jul 26, 2023 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 22, 2023

Friendly customer service and great turnaround on my oil change. In and out after making my appointment on line. More

by mjenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Report | Print
Jul 26, 2023 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jul 26, 2023 -

mjenney responded

Joe Meyers Ford great customer service and my service advisor was not available but someone else jumped right in to take care of me. Thank you!!!

July 21, 2023

Very nice people. . i would recommend my friands at this dealership. Very good service, i like my new car 🚗 😀 More

by teresaavedra88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camilo Sibrian
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Jul 26, 2023 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Aug 02, 2023 -

teresaavedra88 responded

👍

Aug 02, 2023 -

teresaavedra88 responded

👍

July 18, 2023

I had a great experience at Joe Myers Ford. Their service and follow up was great! I would definitely recommend Joe Myers Ford. More

by greg_faison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon
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Jul 21, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 17, 2023

Brand new Ranger Pickup warning light came in brought it in asked about a loner since the truck was very new. Got laughed at. Service provider couldn't recreate the issue so I picked up the vehicle. The sam More

by greatplans2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Acosta, Luis Theis
Report | Print
Jul 21, 2023 -

Joe Myers Ford responded

We apologize for the disappointment you experienced with our services. Our team aims to provide exceptional service to every customer, and we regret that we fell short of your expectations. To address your concerns and ensure that we continuously improve, we would appreciate more specific details about the issues you encountered. Please reach out to our customer service department, and we will work diligently to resolve any outstanding matters. Please contact our Service Director, Aubrey Cook, at Acook@joemyersford.com and we will do our best to make this better.

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