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Joe Myers Ford

Houston, TX

4.8
3,094 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,094 reviews

April 02, 2025

Customer service at the dealership was very courteous and polite. They called me to give me updates about my recall repairs. More

by ayoola6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Rangel, Medina Hector
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re glad to hear that our team provided courteous service and kept you informed throughout the recall repair process. We appreciate your feedback and look forward to assisting you again in the future!

April 01, 2025

Preliminary deal reached over the phone, straight forward experience without surprises in person. Very professional More

by Wt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Andrade
Apr 03, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're glad to hear that your deal process was straightforward and professional, and that there were no surprises when you arrived. We strive to make every step as seamless as possible for our customers, and we appreciate your feedback!

April 01, 2025

Great sale person Greg Martin will recommend to friends to come and see for a good place to buy a ford More

by ernestneu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Greg Martin provided a great experience and that you would recommend us to your friends. We appreciate your support and look forward to helping you or anyone you send our way find the perfect Ford!

March 31, 2025

Gave attention to my vehicle problem, found it and addressed the problem. Kept me informed regarding price and duration of the repair. Great customer service More

by Ladygrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Service advisor
Apr 01, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that the team took the time to identify and address the issue with your vehicle while keeping you informed every step of the way. Great customer service is always our goal, and we're happy we could deliver that for you. If you need anything else, feel free to reach out!

March 30, 2025

If I could give them 0 stars, I would! ! They lied deceived and misrepresented several things including sales promotions, optional versus non optional items, what was included in the car, More

by Chip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Watson, Joshua Zimmerman
Apr 03, 2025 -

Joe Myers Ford responded

We are sorry to hear that you feel this way about your experience. We take all feedback seriously and strive to provide the best service to our customers. We would like the opportunity to address your concerns and work toward a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com, so we can discuss your experience further.

March 28, 2025

Joe Meyers Ford Service does a GREAT job, especially Rick Rawlings—he is a top-notch service rep and an outstanding gentleman! More

by drew yoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlings
Mar 31, 2025 -

Joe Myers Ford responded

It's fantastic to hear you had such a positive experience! We're especially pleased that Rick Rawlings provided you with top-notch service. We agree that having an outstanding service representative can make a significant difference. Thank you for sharing your kind words about Rick and the service team. We appreciate your feedback.

March 27, 2025

Greg and team got me in the right vehicle. Great salesman and very professional. Highly recommend. More

by Reggie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Mar 28, 2025 -

Joe Myers Ford responded

Thank you for the wonderful review! We're thrilled to hear that Greg and the team helped you find the right vehicle and provided you with professional service. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 27, 2025

Poor customer service with Jasmine. Gave me a cracked and dirty car with flies inside the vehicle. More

by Orjiezy85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adriana
Mar 28, 2025 -

Joe Myers Ford responded

We are sorry to hear that you are not satisfied with your recent experience. We take feedback like yours seriously and would like the opportunity to address your concerns. Please contact Samantha Leon, our Customer Relations Manager, at 713-482-5233 or via email at Sleon@joemyersford.com. She will be happy to assist you and work to resolve the issue.

March 27, 2025

Last year I posted a 1-star review but today I had amazing service from Luis, taking this review from 1 stars to 5 stars. Last year it was incredibly difficult to get someone to acknowledge me in the More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 31, 2025 -

Joe Myers Ford responded

We are so happy to see such a positive change in your experience. It's wonderful that Luis provided you with exceptional service, and we truly appreciate you taking the time to update your previous review. We're thrilled that the early morning greeting, the Uber ride, and the detailed online inspection report with photos, exceeded your expectations. We are very glad that we were able to provide you with the best Ford service experience that you have ever had. We will be sure to pass along your praise to Luis. Thank you for your feedback, and we look forward to serving you again.

March 26, 2025

Our car salesman Johnathan made our truck buying experience great!! We recommend Joe Myers Ford More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Johnathan Whiting
Mar 27, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're glad to hear that Johnathan made your truck buying process enjoyable. We appreciate your recommendation and look forward to serving you again!

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