Back

Joe Myers Ford

Houston, TX

4.8
3,111 Reviews

16634 Northwest Fwy

Houston, TX

77040

Directions

By Type

Showing 3,111 reviews

October 20, 2022

Mir, the service counselor is excellent the entire time. He ensure the service are completed promptly and followed up with me right away when the part required to complete the service is back in stock. Gr More

by Max Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Alikhan
Oct 20, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 18, 2022

Great customer service! Yoni helped us with our vehicles. Was very quick and available when needed. Highly recommend! More

by colemannatalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zimmerman, Yoni Ramirez
Oct 19, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 13, 2022

Terrible and very dishonest service advisor. The service manager Johnny Garcia did nothing but make excuses for his employees actions. I was overcharged by almost $100.00 for a service should’v More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Garcia, Luis Theis
Oct 20, 2022 -

Joe Myers Ford responded

Thank you for taking the time to write your review. We are truly sorry we were unable to provide you with a 5-star experience. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

October 13, 2022

Juan was my service advisor and he did a great job. He made sure that he understood what I wanted done and he explained how long it would take. The work was finished on time. More

by Ross.abbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Oct 18, 2022 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 13, 2022

They were very helpful about us being from out of town. Very nice service people. We just was shocked on what the tires cost! Things just keep going up! More

by Out of towners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Theis
Oct 18, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 12, 2022

Juan is such a great service advisor! From start to finish super helpful and knowledgeable! More

by Lannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Oct 12, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 12, 2022

Awesome friendly, clean and fast when getting my car serviced , thank you for the great job More

by Chs.paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Alikhan
Oct 18, 2022 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 08, 2022

Service advisor Juan Soto, did a great job and was a pleasure to work with. He was attentive, professional, and he knew his business. In my line of work, we call employees like him a HAND!! Keep up th More

by m.weir1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Oct 11, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 08, 2022

Professional Service from sales advisors to the finance team. Continued to follow up and find a vehicle I was looking for. More

by Joew5236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Tuley, Calvin Gordon, Jordan Ball
Oct 11, 2022 -

Joe Myers Ford responded

Thank you for your positive review!

October 06, 2022

This dealership is very cool efficient and Juan Soto my service advisor always keeps me informed and is very knowledgeable. More

by couchm0531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Oct 07, 2022 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

...
88
...