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Joe Myers Mazda

Jersey Village, TX

4.8
380 Reviews
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16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 380 reviews

January 27, 2025

Marc Gonzales was outstanding. He was so kind and professional thought out the entire process. Thank you so much for everything you do Marc! More

by Jailynn Shedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Gonzalez
Jan 28, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that Marc Gonzales provided you with outstanding service and made your experience kind and professional. He truly goes above and beyond for our customers, and we’re thrilled that you noticed. We appreciate your kind words and will be sure to pass them along to Marc. Thank you for choosing us!

January 25, 2025

Customer service is great. Isaac was very helpful and explained everything and answered all my questions. The remodeled dealership looks great and the waiting room is very comf More

by aobowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Jan 27, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful review! We're so glad to hear that Isaac was able to assist you and provide helpful explanations. It's also great to hear that you enjoyed our newly remodeled dealership and comfortable waiting area. We truly appreciate your feedback and look forward to serving you again in the future!

January 22, 2025

When I purchase my car, I get an offer from another dealership. I went to Joe Meyer Mazda to try to match the same deal but they told me give us time to work on it and they took like five days and then More

by Hany Rezk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jan 23, 2025 -

Joe Myers Mazda responded

While we would like to see each and every application approved immediately, sometimes it takes longer than we would like, sorry for any inconvenience.

January 14, 2025

Great service, Courteous young men behind the counter, and received my car back in a timely manner More

by fdbatman1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 16, 2025 -

Joe Myers Mazda responded

Thank you for your positive feedback! We’re delighted to hear that you received great service and found our team courteous. It’s fantastic to know that your car was returned to you in a timely manner as well. We appreciate your kind words and look forward to assisting you again in the future!

January 07, 2025

Friendly staff and transparent service is what I receive each time I have my car serviced at the Joe Myers dealership. More

by vineicep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 09, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently experience friendly staff and transparent service. Providing a positive and honest service experience is our priority, and it’s great to know we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

January 04, 2025

Kia is the best car bar none my brother and two daughters also purchased Kia cars Joe Myers Kia provides excellent service my family prefers all services at this dealership More

by katheylms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc gonzales
Jan 08, 2025 -

Joe Myers Mazda responded

Thank you so much for your fantastic review! We're thrilled to hear that you and your family have had such positive experiences with Kia and our dealership. It's wonderful to know that you, your brother, and your daughters all love your Kia vehicles, and we truly appreciate your trust in us for your automotive needs. Our team is dedicated to providing excellent service, and your kind words motivate us to keep delivering the best for our customers. Thank you for choosing us, and we look forward to continuing to serve you and your family in the future!

January 03, 2025

This is our family’s personal favorite location. We are thankful for Brian in service dpt who is always friendly and always willing to answer questions to ensure we understand with clarity what our More

by Andree.sienes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (Service)
Jan 08, 2025 -

Joe Myers Mazda responded

We are truly grateful for your heartfelt endorsement of our dealership and the Mazda brand. Your loyalty and appreciation for Brian in our service department mean a great deal to our entire team. Brian's commitment to friendly, clear communication reflects the core values we strive to maintain with every customer interaction. We understand that taking the time to explain vehicle needs thoroughly is about more than just service - it's about building trust and ensuring our customers feel confident and informed. Your family's trust in both our dealership and the Mazda brand is the highest compliment we could receive. We are dedicated to continuing to provide the exceptional service and quality that have made us your preferred automotive partner. Thank you for being such a valued customer and for sharing your positive experience.

January 02, 2025

We had a great salesman in Din. He took good care of us. He answered all of our questions promptly. More

by Marshaamartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Din Androk
Jan 06, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We’re delighted to hear that Din provided you with great service and took good care of you. It’s fantastic to know that he was able to answer all your questions promptly. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!

December 25, 2024

Great service Nice friendly customer service On time Nice waiting area Easy schedule on line More

by giselerobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 26, 2024 -

Joe Myers Mazda responded

Thank you for your kind words! We're delighted to hear you appreciated our friendly customer service, timely assistance, and comfortable waiting area. It's great to know our online scheduling system made things easy for you. We look forward to serving you again in the future! If there's anything else we can do, feel free to reach out.

December 21, 2024

Brian always takes great care of me & makes me feel at home. I’m always updated about maintenance needs on my car as well. Brian helps us a lot. More

by Dontavious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 23, 2024 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We're thrilled to hear that Brian consistently takes great care of you and makes you feel at home during your visits. Keeping you informed about your car's maintenance needs is a priority for us, and it's fantastic to know that Brian's assistance has made a positive impact on your experience. If you need any further help or have questions in the future, please don't hesitate to reach out. We truly appreciate your loyalty and look forward to continuing to serve you!

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