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Joe Rizza Acura

Orland Park, IL

4.6
2,213 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,213 reviews

August 31, 2018

Acura MDX leased from Joe Rizza Acura I have leased 5 or 6 Acuras from Joe Rizza. Bob and Pat have always treated me very well. I will go back soon as my I have another lease due. More

by RELIA20349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo, Omar Hammad
Sep 04, 2018 -

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Raving ion Rizza We were happy with sales, finance and service. Everyone was professional, knowledgeable, and pleasant. No one was pushy, always respectful. Would More

by l-mm58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Sep 04, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 30, 2018

Great service We always have received great service. The people are very accommodating and take time to explain the service completed and if there is anything else More

by DIANNEK521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta, Matt Fondren
Sep 04, 2018 -

Joe Rizza Acura responded

Dianne, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Acura's Service Department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 30, 2018

Great Service! This is the best service center around! The Rizza team is courteous and extremely professional. They deliver in a timely manner and provide updates al More

by dstrbjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience ! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 30, 2018

Awesome!!! Great service team at Joe Rizza Acura, Went in for a-service and that"s exactly what I received. Can"t say enough about those guys at Joe Rizza Acura. More

by GERARDDCHGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 29, 2018

Service The Joe Rizza team really goes out of their way to make sure you are completely satisfied. If there are still issues they will fix the problem. They w More

by mnicole79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Matt Fondren, Omar Hammad, Chris Chojnowski
Aug 30, 2018 -

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 29, 2018

Great car buying experience. To date this has been my best car buying experience. The professionalism and expediency of the sales and service staff at Joe Rizza has been second to More

by ANDYANGEL214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you so much for this tremendous review, Andy! We're ecstatic to read this and see that our team worked hard to make sure your car-buying experience was your best one yet. We look forward to many more years of working together. Should you ever need anything, please let us know. We're here for you. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

RDX check-up It was easy to schedule an appointment for service. The service area is clean and the staff is friendly and professional and it’s always nice to have More

by TONISALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with LJ Sears when I bought my car.
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

best dealership around the staff at joe rizza is wonderful to work with--any problem i have had they have solved quickly--they have always been so helpful getting me exactly More

by PEDANCELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Matt Fondren
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Service Excellence Joe Rizza Acura’s Service Department is number one in my book. I’ve been using their services for over 18 years now and have never had any problems at More

by Jimmy, Tinley Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Caputo, Charlotte Guinta, Matt Fondren, Omar Hammad
Aug 29, 2018 -

Joe Rizza Acura responded

Jimmy - Thank you so much for being such a loyal customer of Joe Rizza Acura. We are so glad that our team has been able to give you such excellent service on your vehicle over the years. We look forward to seeing you again! All the best, Rawan Altaher - raltaher@rizzacars.com

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