Joe Rizza Acura

My hat is off to the Entire Rizza Crew! I purchased my 2006 RSX in 2005 brand new from Rizza. My Salesperson Donna Galatte was fantastic and greets me every time I come in for service, whic I purchased my 2006 RSX in 2005 brand new from Rizza. My Salesperson Donna Galatte was fantastic and greets me every time I come in for service, which is not too often, mostly for oil changes and a few checks on the car. The service I receive is ALWAYS exceptional, quick,HONEST! I had been told at PepBoys that I needed new calipers and they wanted to charge me over $700 to do this.Chris Kailer at Rizza told me my calipers were fine. They flushed my break line, repaired a small leak, completed my oil change and had me out of there pronto! The cashier Erica always greets me with a big smile! I brag about Joe Rizza Acura every time I have to go there to all my family, friends and co-workers. My next car will be an Acura and it will be purchased at Joe Rizza Acura! I'm truly a happy customer with Acura and Joe Rizza Acura! Deborah Campbell More

Best Car-buying Experience That I've Ever Had After completing a thorough search for a pre-driven Acura TSX, we narrowed our options down to about 12 cars spread over 7 dealers. (I should probabl After completing a thorough search for a pre-driven Acura TSX, we narrowed our options down to about 12 cars spread over 7 dealers. (I should probably mention that there are 2 other Acura dealers a heck of a lot closer to us as well.) What caused me to drive an hour from Batavia to Orland Park was the competitive pricing at Joe Rizza Acura. As soon as I was greeted on the lot, I felt at ease, which is often not the case at car dealerships. I explained specifically what brought me down to Joe Rizza Acura, asked to drive two cars, traded in my current vehicle, and purchased all within 3 hours. What was noticeably different about Joe Rizza Acura was the absence of an arrogant, know-it-all salesperson trying to make me feel uneducated. I never felt pressured to buy. No members of management were paraded in front of me to ask me to sign an agreement to purchase within moments of finishing the test drives. No one felt the need to criticize my ten-year-old trade in with 139,000 miles. No one tried to convince me to purchase more than exactly what I came in to purchase-- a gently pre driven Acura. My salesperson and I simply had a straightforward conversation based on facts. I knew what their car was worth. I knew what I was hoping to get on a trade in. I felt their no-haggle pricing was very fair, so I purchased. It was painless. What time I did spend in the showroom seemed necessary while my new purchase was cleaned and prepped. I sipped some Starbucks coffee and read a magazine; the employees did what they had to do to get me out the door as quickly as possible without constantly bugging me or attempting to make small talk. Before I left, I mentioned to both my salesperson, Donna Galatte, and the finance guy, Omar Hammad, that this was the nicest experience I have ever had buying a car. Even if Joe Rizza Acura isn't in your neighborhood, it's well worth the drive! More

My First Experience This was my first time buying a car myself. I went to car shows, numerous dealerships, and multiple Acura dealerships. I was not getting the type of s This was my first time buying a car myself. I went to car shows, numerous dealerships, and multiple Acura dealerships. I was not getting the type of service I was hoping for when traveling around my area. I started Googling other Acura dealerships around my area and found Joe Rizza in Orland. I was blown away by their knowledge, attentiveness, and understanding of my concerns being a first time buyer. They did not have my car in stock, but found it in 24 hours. I was able to pick it up within a few days and I was driving away in my brand new Acura. Great experience :) More

Wonderful staff and great service Had car serviced, work was explained to my satisfaction and the staff is wonderful to work with. Purchased two autos from Joe Rizza Acura and I have n Had car serviced, work was explained to my satisfaction and the staff is wonderful to work with. Purchased two autos from Joe Rizza Acura and I have never been disappointed, with purchase or service to autos. More

Top notch service! Gerard Dumas, and Omar Haddad made my visit an outstanding one! These two gentlemen should be national conultants for dealerships on what exceptional Gerard Dumas, and Omar Haddad made my visit an outstanding one! These two gentlemen should be national conultants for dealerships on what exceptional customer service looks like! More

GREAT! The consistency of courtesy, professionalism, and quality of work is why I rate Joe Rizze Accura GREAT. They are truly exceptional, and Ted Jurick as The consistency of courtesy, professionalism, and quality of work is why I rate Joe Rizze Accura GREAT. They are truly exceptional, and Ted Jurick as service manager exceeds all our expectations. Thank you Ted for taking care of our five cars. More

This was our 2nd time using Joe Rizza Acura to purchase a MDX. We came back because we were so thrilled with the way we were treated the first time. Not only did they remember who we were, they remembered t MDX. We came back because we were so thrilled with the way we were treated the first time. Not only did they remember who we were, they remembered the names of our children! This is truly an amazing group of people to do business with! More

Everyone was very friendly. I bought an Acura suv and the price was very good. The dealer took really good care of me. I definitely recommend the dealer to everyone! the price was very good. The dealer took really good care of me. I definitely recommend the dealer to everyone! More

Can't say enough about buying a new car from this dealership! Above and Beyond service. Got the deal that was discussed and gave me everything I wanted in a vehicle, even got my vehicle elsewhere to dealership! Above and Beyond service. Got the deal that was discussed and gave me everything I wanted in a vehicle, even got my vehicle elsewhere to make this happen for me! I would send everyone looking for a great car at a great price to go to Joe Rizza Acura. Really fast on the paperwork end and a very pleasant atmosphere in the showroom, very pleased and happy with my purchase, will definitely go back and send my friends also! More

My overall experience was good. After some back and forth we were able to come to a price I was comfortable with. Omar Hammad was very accommodating and up front with the pricing on the extended warra forth we were able to come to a price I was comfortable with. Omar Hammad was very accommodating and up front with the pricing on the extended warranty and Wheel warranty which I ended up purchasing. I appreciate his honestly and overall service. I was referred here by a friend who purchased a used Acura a few years back and I would recommend Joe Rizza Acura to anyone looking for a new or used Acura. More