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Joe Rizza Acura - Service Center

Orland Park, IL

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1,321 Reviews
Call Service Center (708) 403-7770

1,321 Reviews of Joe Rizza Acura - Service Center

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October 20, 2021

The workers who do my oil change are great! always satisfied with the service here More

by IBARRALETY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2021

Didn’t buy the car from your dealership. You didn’t have what I wanted when I bought. RDX PMC EDITION. Treated me like I did. Will be using your dealership for all future needs. Thank you!! More

by Hutchi56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your feedback and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

October 20, 2021

The young man who waited on me was very personable. The cashier was also, and the price was right. May be coming back soon. More

by Childress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

October 19, 2021

Always friendly, helpful, and timely service. Would not bring my car to any other dealership for servicing. More

by Lauren H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Joe Rizza Acura responded

Thank you, Lauren, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2021

Service department is always courteous, prompt and efficient. All work is clearly outlined, and explained More

by Jrmead52#att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

October 16, 2021

I have bought my last four cars from this dealership. That’s says it all. More

by CORNMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2021

Matt in the service department is truly an asset to Acura. Always friendly and excellent service. More

by MARCIAHOLMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

October 15, 2021

Exceptional service team. The reason I purchased my 2nd Acura because of this service team and your sales lady Denise. More

by arlenefhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us, Arlene. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2021

Our service experience was as super smooth as usual. From the moment we entered the service department through the time in the waiting area to delivery, everyone we came in contact with was very considerate More

by rkluchenek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

October 13, 2021

Always friendly and thorough. Has cared for my car for 13 years and has kept it running without any problem. More

by dot58jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

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