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Joe Rizza Acura - Service Center

Orland Park, IL

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1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

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September 10, 2021

Service was good. I thought price to replace fog light bulbs was a little pricey for a long time customer, so i declined that. Overall service was fine for an oil change. Hard to mess that up More

by LOVEDOG651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this feedback! We appreciate your business and look forward to helping you again in the future!

September 09, 2021

Amazing people!!! They really make sure that you feel comfortable and they make sure that you car is taken care of from start to finish More

by Andre Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Joe Rizza Acura responded

Andre, we appreciate your business and our team looks forward to serving you again soon!

September 08, 2021

Awesome service!! I would definitely recommend this place to anyone that has an Acura or even any other car brands you get treated with a smile every time! More

by ss24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

September 08, 2021

My experience at Joe Rizza Acura is always top of the line. They are very knowledgeable and courteous . My car was making a crazy sound when I started it in the mornings so Chris offered me a loner so More

by Toya Gilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaGiglio
Sep 08, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business, Toya, and hope to see you again soon!

September 04, 2021

Great prices on my Honda oil change! Cheaper than Honda dealer. Great services and customer service. Nice employees. Great location in Orland park! Thank you More

by Nabilabuzir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 02, 2021

Even though the hours of service were not as beneficial for my work schedule, I was very pleased with the quick service once the car was in their hands. More

by johnkulig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joe Rizza Acura responded

Thank you, John, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

September 02, 2021

We have been buying and having our vehicles serviced at this dealership since 1998. During that span of time our experiences have always been positive. More

by CLEOTHALEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

September 02, 2021

Only complaint was to finish sooner. Otherwise great. I would continue to bring car in for service such as oil charge. Thank you for your time. More

by FDISSI18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Joe Rizza Acura responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

September 01, 2021

Everyone is friendly and the service was great! They told me it would be about 45 minutes and they were accurate! Time is so valuable to me! More

by SURMTZ49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2021

Very courteous. Not completely happy because I feel I had to bring my vehicle back because of faulty work the first visit. It inconvenienced me quite a bit. More

by Raw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found our staff to be very courteous however regret that your service was incomplete. If you would like to further discuss your concerns, feel free to contact us directly at your convenience.

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