Back

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

Sort by
March 03, 2021

I am always impressed and delighted with the attention my car gets when I go in for my regular maintenance checks. It keeps me from having to go in for emergency reasons. More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The checkout lady 5 stars also.
Mar 08, 2021 -

Joe Rizza Acura responded

Thank you for putting your trust in Joe Rizza Acura! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Good place to service your car. Easy to make appointment. Everything was explained what was going to be done to the car. Done when they said it would be done. More

by JSTIBICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

The people in the service shop have been great in every arena. When I first got the car, there were many things I was not familiar with. They exhibited patience with my learning experience more than once, More

by very pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marc, Kylie Keeler!
Mar 05, 2021 -

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

The service Department did a great job. Very professional and on point. I had an appointment and they got us in and out quickly. Thank you Mr. Morentin.. More

by AZTEC4700
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

I’ve always had a great experience at Joe Rizza Acura. Every service is done promptly and there are no surprises. The staff is courteous, knowledgeable and professional. They always answer my questions an More

by Harold Olivey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Joe Rizza Acura responded

We appreciate your input, Harold. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Jor Rizza Acura service department is simply the best. Professional who treat their customers fairly. I drive from Indiana to have our vehicles serviced by Joe Rizza Acura because of service. More

by A111894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Oil changed again at 161,000 miles on my RL, thank you Matt and Chris...always a pleasure doing business with you. I look forward to many years of loyalty ahead. More

by MPFG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Joe Rizza Acura responded

Thank you so much for the kind review! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

Great service great people thank youEveryone at this dealership is just great doing a good job people never had a problemI’ve been doing business here for the last five years never had a problem More

by PALJOEYBNICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone at this dealership deserves five stars, Denise Manikouras
Mar 03, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

I always get great service when I come here. They wash my car and vacuum after every service. When ever I decide to upgrade I’ll give them my business. More

by c_airhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

Matt took his time to explain to me what was going on with my SUV. He was very nice and polite. All of the employees that I ran into was nice and polite as well! More

by CHARLOTT-J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
42
...