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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 22, 2020
Recall Steering Wheel Bolt Courteous, friendly, efficient service by all. Recall problems corrected by Tony Stauber efficiently as always. I request Tony Stauber for all mecha Courteous, friendly, efficient service by all. Recall problems corrected by Tony Stauber efficiently as always. I request Tony Stauber for all mechanical problems and service because of quality work. Jesse Ramirez very efficient client service manager also. More
by RCF5529
Verified CustomerEmployees Worked With
Tony Stauber
January 22, 2020
2016 Lincoln SWAP I bought a 2016 Lincoln Navigator L on 11/25/19...I had 5 vehcile service visits due to electrical problms with that vehicle...I received an offer fro I bought a 2016 Lincoln Navigator L on 11/25/19...I had 5 vehcile service visits due to electrical problms with that vehicle...I received an offer from Joe Rizza Lincoln to swap out my Navigator L for another vehicle if another vehicle with acceptibale purchase terms could be located...another 2016 Lincoln Navigator was located in Joe Rizza Inventory that I ended up purchasing. More
by MICKEYLUCY
Employees Worked With
Brandy, Raul Hernandez
January 21, 2020
👍🏼 Car fixed and loaner given. Still not sure why coolant was missing and what fixed it and if I need to be watchful Still have concern why electronics didn’t give me an alert on low coolant levels coolant was missing and what fixed it and if I need to be watchful Still have concern why electronics didn’t give me an alert on low coolant levels. Thank you Eduardo for taking care of us and having the car delivered! Huge time saver! More
by GRNMTN47
Employees Worked With
Eduardo Rodriguez
January 21, 2020
They really help you get the deal you need. They searched their inventory even looked for cars that they could bring in to make sure that I got the car, Orion’s and price I needed. their inventory even looked for cars that they could bring in to make sure that I got the car, Orion’s and price I needed. More
by Angelpath
January 20, 2020
No complaints Friendly staff. Clean environment. Had accident due to icy conditions was given approximate time for repair. Not long after parts came in. Have a Friendly staff. Clean environment. Had accident due to icy conditions was given approximate time for repair. Not long after parts came in. Have a happy new year. More
by jjhowe2
Employees Worked With
Did not know anyone
January 20, 2020
Great service, knowledgeable staff, and caring attitudes. I look forward to using your service again in the future. The concierge service was fantastic and much appreciated! I look forward to using your service again in the future. The concierge service was fantastic and much appreciated! More
by MMSMITH
January 20, 2020
Great quality used cars and Raul was awesome, walking us through the buying process. 10 out of 10 would be back next time I’m in the market. Thank you! through the buying process. 10 out of 10 would be back next time I’m in the market. Thank you! More
by TJA
Employees Worked With
Raul Hernandez
January 19, 2020
Everyone made the process easy and understandable. I’m very pleased with their service and my experience. My new Navigator is an amazing vehicle from an amazing dealership! very pleased with their service and my experience. My new Navigator is an amazing vehicle from an amazing dealership! More
by 15Alex
Employees Worked With
Michel Procek, Miles Misek, Sarah Vargas
January 19, 2020
The service agent Scott was very helpful and courteous. I had to leave the car and he assisted me with information about getting to enterprise. had to leave the car and he assisted me with information about getting to enterprise. More
by Kewillis
Employees Worked With
January 17, 2020
Purchase a new car Great dealer this is my second buy at this dealer my sales person Luke was very patient and helpful Luke went out of his way to help me showed me four Great dealer this is my second buy at this dealer my sales person Luke was very patient and helpful Luke went out of his way to help me showed me four different cars answered all my questions the shop is always friendly and courteous would recommend this dealer to anyone buying a car great experience great sales Andy shop. Thank you joe rizza lincoln More
by William damaschke
Employees Worked With
Other Employees :
Alyssa young great young lady Tom Mackey. Lou vieceli
