Joe Rizza Ford Lincoln

Smooth, fast and satisfied Was looking for a particular vehicle with certain size motor, all wheel drive, and certain options. The Lincoln reserve Nautilus had exactly what we w Was looking for a particular vehicle with certain size motor, all wheel drive, and certain options. The Lincoln reserve Nautilus had exactly what we were looking for . The financing terms and price was right we where we wanted to be, it all went great!! More

Good Experience Recall Appointment went as scheduled. Friendly service. Almost had xxxx up on drop off and pick up but it all worked out. Being single and one car Recall Appointment went as scheduled. Friendly service. Almost had xxxx up on drop off and pick up but it all worked out. Being single and one car the ride was very important since recall work was 4 hours. More

No one wanted to help Drove to the service center for the first time with a new Lincoln. There were no less than 5 people that had “service manager” on their work station. Drove to the service center for the first time with a new Lincoln. There were no less than 5 people that had “service manager” on their work station. Not one acknowledged my presence. Finally I saw Eric and as I approached he acknowledged me. Was friendly and started the oil change process (first 5000 mile). I was informed it would be up to 1 1/2 hours. I had some questions about features on my new car and the first 3 couldn’t answer a rather simple question. After the oil change was complete Eric came to the waiting room to get us. I ask him the same question and surprise, he knew the answer and was very instructive. Kudos to Eric or it would have been a bust. More

I was going to go across the street to get a new Subaru Outback, but Luke’s superb knowledge, attentiveness, and attention to detail sold me on a new Lincoln Nautilus. Luke is a phenomenal salesman and my Outback, but Luke’s superb knowledge, attentiveness, and attention to detail sold me on a new Lincoln Nautilus. Luke is a phenomenal salesman and my family has been doing business with him for years. I would absolutely return to him for a new Ford or Lincoln. More

Found problem causing warning light and it wasn't the brakes They determined it was only brake fluid gone bad, not my brakes. Also replaced wipers and a light, both of which I was aware of, but completely forgo They determined it was only brake fluid gone bad, not my brakes. Also replaced wipers and a light, both of which I was aware of, but completely forgot after the warning light regarding a brake issue. So glad they check everything. More

Quick and easy Dropped vehicle off with given appointment. Was told it would take 2-4 hours for service. I was given a courtesy ride home. Within 2 hours my vehicle Dropped vehicle off with given appointment. Was told it would take 2-4 hours for service. I was given a courtesy ride home. Within 2 hours my vehicle was ready. I was picked up at home with the courtesy ride taking me back to Rizza’s. Fast and courteous service. More

Just purchased the MDX 2020.. I would highly recommend Joe Rizza Acura of Orland Park to everyone that plans on purchasing a car! I was given the best customer servic. Joe Rizza Acura of Orland Park to everyone that plans on purchasing a car! I was given the best customer servic. More

Oil change lubricates vehicles check up Made a appointment took a week to get a date 1050 am told it would early afternoon .l was told that they had a courtesy ride abbeville for me and Made a appointment took a week to get a date 1050 am told it would early afternoon .l was told that they had a courtesy ride abbeville for me and they didn't. Call me at630 pm to tell me it done. The WORKMEN ship was terrible have lots of pictures .l bought this new truck for almost 80,000 00 from this dealer and this is my second new truck bought from them. More

Continental Kept the car from Wednesday until Monday and the sunroof noise was not fixed and the Lincoln app reboot which took an extra 2 days still doesn’t work. Kept the car from Wednesday until Monday and the sunroof noise was not fixed and the Lincoln app reboot which took an extra 2 days still doesn’t work. More

Repeat Customers We have been purchasing our vehicles from Joe Rizza and Luke for many years. Luke is easy to work with, focused on customer satisfaction, listens to u We have been purchasing our vehicles from Joe Rizza and Luke for many years. Luke is easy to work with, focused on customer satisfaction, listens to us and provides us a fair deal. More