Joe Rizza Ford Lincoln

Scott ans Miles are a credit to the rizza team. Scott went above and beyond to accommodate me and inform me of the status as it went along in service. Miles, as always, made sure I was taken care o Scott went above and beyond to accommodate me and inform me of the status as it went along in service. Miles, as always, made sure I was taken care of start to finish. More

Was not told of problems that might occur after service I had a battery replaced (4 times in 10 years) in my 2008 Ford Edge. As I found out later, proper precautions were not taken to insure computer modul I had a battery replaced (4 times in 10 years) in my 2008 Ford Edge. As I found out later, proper precautions were not taken to insure computer modules in car would have been protected. Immediately upon driving from dealer I was experiencing transmission shifting issues. I call service manager and he told me then, that the transmission will probably have to "learn" after battery replacement. There are steps, via special computer testing, that could have avoided this problem, which I had learned from Ford Motor Co. More

Poor customer service the worst person to talk to is Jose Mu Jose Munoz promised to get a couple things fixed on my car I bought from them in short he lied kept saying he would call me back saying he will talk t Jose Munoz promised to get a couple things fixed on my car I bought from them in short he lied kept saying he would call me back saying he will talk to Lauren to make good on the promises but never did he is a liar. Once he gets you to sign he doesn't care anymore so tread carefully. I put the rest of the post on Facebook. Lauren on the other hand assumed everything right away and had a snobby tone to her voice like she was upset I had to bring my car in like I said if you want more details I put it on Joe rizza Facebook page in all I wouldn't go there I would go to Rob Baker Ford instead. More

Great Experience I have been going to Rizza for years, they are always helpful with great communication and quick turnaround. The service personal are friendly and ke I have been going to Rizza for years, they are always helpful with great communication and quick turnaround. The service personal are friendly and kept me clearly informed More

Quick and reasonable I took my F250 in for some service and expected to have to wait several days, especially since it was a holiday week. The work was done by the end of I took my F250 in for some service and expected to have to wait several days, especially since it was a holiday week. The work was done by the end of the day and I was able to get my truck back the next morning. The financing process questions di not apply to me More

Excellent service Answers all my questions and concerns. Also was impressed that Scott went above and beyond to help me with my purchase of tires. He took the time to Answers all my questions and concerns. Also was impressed that Scott went above and beyond to help me with my purchase of tires. He took the time to summit the rebate. Great customer service and very helpful. More

Service experience Ed is an excellent service advisor. He immediately recognized the issue with my vehicle, kept me updated with the fix progress and resolved the issue. Ed is an excellent service advisor. He immediately recognized the issue with my vehicle, kept me updated with the fix progress and resolved the issue. More

Repair Leaking coolant, repaired quickly, covered by extended warranty. No problems since, service was great. Would recommend anyone to purchase or service v Leaking coolant, repaired quickly, covered by extended warranty. No problems since, service was great. Would recommend anyone to purchase or service vehicle at Joe Rizza Ford. More

Great Lincoln Service Great dealership they go the extra mile to make your experience great. I would recommend this dealership and it's service department to anyone lookin Great dealership they go the extra mile to make your experience great. I would recommend this dealership and it's service department to anyone looking for a car. More

Loved everything about it Great peaceful service,totally different then other dealers experience.Would always recommend place and the sales team a had a pleasure dealing with . Great peaceful service,totally different then other dealers experience.Would always recommend place and the sales team a had a pleasure dealing with .Lee Richardson was great to deal with More