Joe Rizza Ford Lincoln

Routine maintenence 10,000 miles Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the n Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the name of driver he was extremely pleasant and friendly. Over all a very pleasant experience nice job Rizza very happy to do business with you and your employees. More

The works I had an appointment at 11:30 AM for an oil change. I decided to get the works when I arrived with tire rotation, brake check, etc. Lauren originally I had an appointment at 11:30 AM for an oil change. I decided to get the works when I arrived with tire rotation, brake check, etc. Lauren originally told me it would only be an hour and since I had an appointment I would be put in right away. The wait was actually one hour and 35 minuets. More

Efficient Always a good experience when bringing car in for regular maintence. Never have had any issues with Rizza Service Dept so far. Good communication wh Always a good experience when bringing car in for regular maintence. Never have had any issues with Rizza Service Dept so far. Good communication when car is ready to be picked up. More

Lincoln Service is the best Scott, always takes care of my three Lincolns. Love the fact they come and pick them up and leave me a loaner and the free wash is also great. Scott, always takes care of my three Lincolns. Love the fact they come and pick them up and leave me a loaner and the free wash is also great. More

2016 car purchase and speaker replacement Great experience. Very good service in both sales and repair. I felt everyone was willing to assist me with any questions and concerns. I definitely w Great experience. Very good service in both sales and repair. I felt everyone was willing to assist me with any questions and concerns. I definitely would refer a friend or relative. More

Great friendly dealership Gary was amazing. He always gets the deal done. Very friendly staff that works with you in order for you to find the best deal. Highly recommend this Gary was amazing. He always gets the deal done. Very friendly staff that works with you in order for you to find the best deal. Highly recommend this dealship to friends and family. More

Problem not fixed I am in the midst of trying to get my satellite radio to work.and am not getting much help for my rep. The salesman has been trying to help me howeve I am in the midst of trying to get my satellite radio to work.and am not getting much help for my rep. The salesman has been trying to help me however. My next move it to see the service manager. I cannot understand why no ones knows how to fix a radio in this day and age with all the computer technology. More

The Edge Isias was our rep - he was very patient with us with the several visits and phone calls. Never pushy. When we first went to Ford we had sales rep Le Isias was our rep - he was very patient with us with the several visits and phone calls. Never pushy. When we first went to Ford we had sales rep Lee but were switched to Isais since he is the Costco rep. We wanted a 5 passenger vehicle. We test drove the Edge and decided on that. The only disappointment I have is that with the price of the vehicle it didn’t include the screen cover for the trunk space. More

Car wash I was in for a recall. I also needed rear brakes. Both jobs were done as promised. I was promised a car wash, wax and vacuum for my last service app I was in for a recall. I also needed rear brakes. Both jobs were done as promised. I was promised a car wash, wax and vacuum for my last service appt that took 2 1/2 hours. My car was washed. I had dropped it off at 4 the night before and picked it up at 4:30 the following day. Seems like the car was there long enough for the wax and vacuum as well. More

I had excellent service from Ike and Bobby in the service de I purchased my car at Joe Rizza Ford they were staff was friendly my salesman I get the time was wonderful. I had an accident so I took my car back Ik I purchased my car at Joe Rizza Ford they were staff was friendly my salesman I get the time was wonderful. I had an accident so I took my car back Ike is now in the service department. At again Bobby and I were wonderful they went above and beyond to get my car fixed and very happy with Joe Rizza More