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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

September 27, 2013

Great experience customer service was outstanding Frank was very patient,and all around helpful to put me in the car that best suits me which was a Ford Escape. Very respectful would recommend to my family More

by amg0115
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2013 -

Joe Rizza Ford Lincoln responded

Congratulations on your new Escape! I am thrilled to hear that Frank was great to work with and that we were able to go above and beyond to get you exactly what you needed. Thank you for your great review and we hope to see you again for your first service visit. Make sure to follow us on Facebook and Twitter for current news and offers. Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

Purchased a used BMW x5 and I couldn't of been happier with my overall experience . My salesman frank herrera was very knowledgable and professional . I would definitely recommend Joe Rizza in Or More

by United 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank herrera
Sep 27, 2013 -

Joe Rizza Ford Lincoln responded

Thanks for taking the time to write a review. I am glad Frank and the rest of our team was able to go above and beyond to get you in a new BMW. Great customer service is always our top priority and it is gratifying to hear that your experience met this standard. Stay in touch with us via Facebook and Twitter for all of latest specials and updates and thanks again! Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

Mike went above and beyond to make sure i was completely satisfied with my purchase. I will definitely recommend friends and family to this dealership. More

by BBoyte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Precin
Sep 27, 2013 -

Joe Rizza Ford Lincoln responded

Thanks for taking the time to write a great review! Your feedback lets us know that we are doing our jobs right. I'm glad Mike was able to help you find a great vehicle, answer all of your questions, and make the car-buying experience enjoyable. Find us on Facebook and Twitter, where update fans with our latest specials and news. Welcome to the family! Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

I was very pleased with my experience at Joe Rizza Ford in Orland Park. My salesman, Mike Precin, was very professional and was considerate of my time. The entire process went smooth. In some dealerships i More

by fordtruckf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Sep 27, 2013 -

Joe Rizza Ford Lincoln responded

It is gratifying to hear that you had a great experience with Mike and Bob at our dealership. Also, congratulations on your new vehicle! Feel free to come back and see us any time you have service needs, or just simply a question we can help you with. We frequently update our Facebook and Twitter pages with special offers and manufacturer news, so be sure to check us out there as well. Take care and we look forward to doing business with you in the future. Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

Very friendly and helpful. I went for a trade in and Frank Herrera is the man to go to if you need assistance he is very informative and helpful. More

by rb72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 30, 2013 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! Excellent customer service is our top priority and Frank is a testament to this. I am pleased that he was able to guide you through the process, keeping you informed and comfortable and also getting you the best deal possible. Welcome to the family and thanks again for your great recommendation! Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

When I arrived at Joe Rizza Ford in Orland Park, IL I had a headache. I had not purchased a new car in 18 years and definitely stressed. The salesman Dmitri Bowie met us as we were looking around. I told h More

by dla52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitri Bowie
Sep 30, 2013 -

Joe Rizza Ford Lincoln responded

Hello and thank you for taking the time to write us a review, your feedback is appreciated! I am pleased that Dmitri was able to meet all of your needs and exceed your expectations, I will be sure to pass on your positive review to him. Welcome to the Joe Rizza family and be sure to find us on Facebook and Twitter for dealership specials and manufacturer news. Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

Purchased a new Kia for my daughter and was very satisfied with my car salesman Frank Herrera. I will refer all friends and family to Frank. More

by juant0124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2013 -

Joe Rizza Ford Lincoln responded

Congratulations on your new Kia! We are thrilled that we were able to get you an amazing price on your dream vehicle. Frank is a great asset to our team and he is always willing to go above and beyond to make sure our clients get an excellent deal. Thank you for your recommendation and be sure to check us out on Facebook and Twitter for all of our latest deals and manufacturer news. Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 27, 2013

My salesman Joe Vlastelica was extremely friendly and helpful from the moment I walked onto the lot at the dealership all the way to the end of the delivery of the car itself. Even after the purchase Jo More

by louise11
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Sep 30, 2013 -

Joe Rizza Ford Lincoln responded

Hello and thank you for the glowing review! Car shopping can be difficult and I am pleased Joe was able to make the process comfortable and fun. We hope you are still enjoying your new vehicle, and feel free to reach out to us if there is anything else you need. Also, be sure to stay connected with us via Facebook and Twitter for all of our service specials and manufacturer news. Take Care, Linda Tew- Marketing Director LTew@Rizzacars.com

September 26, 2013

Ive gone through alot of dealerships looking for a car none of them were even close to as helpful and friendly as joe rizza ford in orland my salesman joe was awesome i definatley recomend him if you are More

by Jgaroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Sep 27, 2013 -

Joe Rizza Ford Lincoln responded

It is great to hear that you had such a pleasant experience with everyone you came into contact with at our dealership. Our goal is not only to help customers to find a great car, but also for them to have a wonderful experience. Your feedback lets us know that we're doing our job right. Thanks again! Sincerely, Linda Tew- Marketing Director LTew@Rizzacars.com

September 26, 2013

Professional level of service was provided from initial meeting through the signing of paperwork. All questions were answered thoroughly. Overall, the buying process was well managed and organized. I wo More

by tmiletich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Sep 27, 2013 -

Joe Rizza Ford Lincoln responded

Many thanks for the 5-stars! Joe is a valued employee of ours and he will be thrilled to hear about another satisfied customer. Hearing positive feedback is always appreciated, as it is one of the best ways we can improve as a business. It means the world to know we have your loyalty and trust. Take care and make sure you're following us on Facebook and Twitter for dealership news and Service Department specials. Sincerely, Linda Tew- Marketing Director LTew@Rizzacars.com

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