Joe Rizza Ford Lincoln

My family and I could tell that Kal was commuters to his service to us. He was very kind and he was truthful in all of the options we were looking at. service to us. He was very kind and he was truthful in all of the options we were looking at. More

Fantastic customer service. I went in to get an oil change on my sportage and was walking around looking at the cars and started to talk to Steve Lillie. I was sharing that I wanted something with bett change on my sportage and was walking around looking at the cars and started to talk to Steve Lillie. I was sharing that I wanted something with better mileage and he showed me the ford c-max. He was very nice and answered all my questions. I wanted a specific color with an upgrade and he sent someone to Wisconsin and had it ready for me within 24 hours. The manager Brian came by and was very helpful as well! Great group of people working there. Thanks for all your help! More

They people were very nice and helpful in finding what best fit my needs and budget. Both the salesman and manager made the process easy. best fit my needs and budget. Both the salesman and manager made the process easy. More

I just picked up my 2011 F-150 from getting serviced, and once again had a great experience. From the time I dropped my vehicle off, until I picked it back up, my service advisor Charles kept in contact with once again had a great experience. From the time I dropped my vehicle off, until I picked it back up, my service advisor Charles kept in contact with me and made sure everything was taken care of. I always feel secure bringing my vehicle in for service or maintenance anytime of year. This is the 6th vehicle I have purchased from this Dealership and I will continue to keep my business here and refer my family and friends of the great service and assistance from the Sales & Service department here at Joe Rizza Ford. More

Good people kept their word on all their promises. Andy was very nice and helped get the numbers to make sense to make the deal work. was very nice and helped get the numbers to make sense to make the deal work. More

Mr. jones answered all of our questions we had and was very patient with us. He listened to what my husband wanted and did the research and sold us the right car for us. very patient with us. He listened to what my husband wanted and did the research and sold us the right car for us. More

I purchased an extended warranty for a passenger van for my business. The first time I tried to use it I was told that the warranty does not cover the van if it is actually used to transport passengers. The my business. The first time I tried to use it I was told that the warranty does not cover the van if it is actually used to transport passengers. The salesmen was made well aware at the time of purchase what the intended use of the vehicle would be. I tried multiple times to get someone to speak with with about getting a refund on this useless warranty, with none of my calls or emails answered. I finally filed a Better Business Bureau complaint, and received a response through the BBB. The stated that according to some sections of the contract, a section I was never given, the warranty is void. I tried again to call about getting a refund, again with no response. I tried responded through BBB, asking if a refund for the full amount would be given, they never even responded to them. Finally, I received a call asking were I wanted a cancellation sent. I asked if it entails a full refund, and was told he did not know. As of now, the cancellation form has never arrived. Very poor customer service. More

I have decided to rated every category as great. I worked with Steve Lillie. His customer service, quality of work and friendliness were great. My overall experience and price were also great because worked with Steve Lillie. His customer service, quality of work and friendliness were great. My overall experience and price were also great because everyone I talked to at the dealership was very professional and I feel I got a good deal. More

I had the difficult task of finding my mother a car and shipping it to her. Thank you Adam for everything you did to make this happen for her. I found the car on your website and was in and out of the deal shipping it to her. Thank you Adam for everything you did to make this happen for her. I found the car on your website and was in and out of the dealership in an hour. Mom is waiting for transport to deliver her car and she is so excited. Her other car is 25 years old! Thanks also to Linda and the manager Gary. More

I visited the dealership for service with Dave Pace. He was extremely busy. He asked Sam to assist me with anything I needed until he could take care of my needs. Sam answered questions that I had regard was extremely busy. He asked Sam to assist me with anything I needed until he could take care of my needs. Sam answered questions that I had regarding my car. Sam is very familiar with the the operation and options of Cadillac SRX, he offered advice on the operation and any service that may be needed. Dave in the mean time took my car and gave me a loner. No other dealership has ever offered the service that I have received at Rizza. Thanks Sam and Dave! More