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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 23, 2013
I visited the dealership for service with Dave Pace. He was extremely busy. He asked Sam to assist me with anything I needed until he could take care of my needs. Sam answered questions that I had regard was extremely busy. He asked Sam to assist me with anything I needed until he could take care of my needs. Sam answered questions that I had regarding my car. Sam is very familiar with the the operation and options of Cadillac SRX, he offered advice on the operation and any service that may be needed. Dave in the mean time took my car and gave me a loner. No other dealership has ever offered the service that I have received at Rizza. Thanks Sam and Dave! More
by Franh444
Employees Worked With
Sam
December 27, 2012
By far tremendous sales staff. I have done business with Rizza since 1993 and can say I've been thoroughly impressed with every purchase. The staff keeps up their tradition and professionalism. Rizza since 1993 and can say I've been thoroughly impressed with every purchase. The staff keeps up their tradition and professionalism. More
by billabramsgolf
November 23, 2012
I had a wonderful experience in buying my new Ford from Adam Aguilar and Joe Rizza Ford. Adam and all the staff were very informative, patient and put all my questions and concerns to rest. I met Ryan Ri Adam Aguilar and Joe Rizza Ford. Adam and all the staff were very informative, patient and put all my questions and concerns to rest. I met Ryan Rioux the production manager and he told me to call him personally if I had any problems with my new car. The introductions to the very friendly staff in all the departments went a long way with me since this is my first time buying a car on my own. I would not hesitate to recommend a family member and friend to Joe Rizza Ford. Oh, by the way, I LOVE LOVE my new ford fusion! More
by ctcfoley
September 01, 2012
Our overall experience at Rizza Ford was terrific. We are thrilled with our new Ford Mustang. We ordered this car through the dealer which required a fair amount of detail and many questions from us. Our sal thrilled with our new Ford Mustang. We ordered this car through the dealer which required a fair amount of detail and many questions from us. Our salesman, Greg Furmanek, was extremely helpful. He worked with us as we looked through our many options concerning available equipment and other features. We would definately recommend Greg and Rizza Ford in general. Sincerely, Greg and Karen Heim P.S. Wow, What a ride! More
by momkar54
Employees Worked With
Greg Furmanek
September 01, 2012
After previously dealing with other car dealers I can honestly say that this is, by far, the best experience buying a new vehicle. They were friendly, knowledgeable and fair. I will be doing business str honestly say that this is, by far, the best experience buying a new vehicle. They were friendly, knowledgeable and fair. I will be doing business strictly with them from now on. 5 stars and 2 thumbs. More
by Bcadore
August 30, 2012
Pauli and team worked to find the car color and equipment I wanted. Didn't try to compromise my wish list. Moved me through the closing and delivery process. The manager Gary took the extra time needed to wo I wanted. Didn't try to compromise my wish list. Moved me through the closing and delivery process. The manager Gary took the extra time needed to work with my Farm Agency for the extra rebate that helped seal the deal.30 some vehicles company and personal over 30 years! Always a good experiance .Thanks Michael Cotter American Underground Engineering More
by Michael Cotter
August 20, 2012
Excellent customer service , very informative, very honest, great price. Everyone very friendly. I would recommend to everyone I know and then some. Helped me even after the sale was over making sure I honest, great price. Everyone very friendly. I would recommend to everyone I know and then some. Helped me even after the sale was over making sure I knew how to use added equipment. More
by Patriciarppd
Employees Worked With
Dmitri Bowie
August 13, 2012
I was given a fair price for the new car. I was given a fair trade value for my car. This was a pleasant experience. It was nice not having to haggle back and forth for hours. fair trade value for my car. This was a pleasant experience. It was nice not having to haggle back and forth for hours. More
by horridhay
August 13, 2012
Low pressure sales approach,which is what I was not expecting, and salesman asked several questions to make sure I was getting the vehicle I really wanted.Very thorough with explanations of all package expecting, and salesman asked several questions to make sure I was getting the vehicle I really wanted.Very thorough with explanations of all packages available and all personnel I came in contact with seemed eager to make sure I was satisfied and would leave with the feeling that I would be back for future business. More
by mmsqrd597
Employees Worked With
Khalid Baghdadi
August 08, 2012
Joe Rizza made a competitive bid online and made our 40 mile trip worth it. Staff was cordial and prompt. The car was transferred from another dealer at the front end of expected time span. mile trip worth it. Staff was cordial and prompt. The car was transferred from another dealer at the front end of expected time span. More
by mikethatdoesntexist
Employees Worked With
Jose Munoz
