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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 29, 2021
My experience was a good one, no pressure and lots of information. This Joe Rizza Lincoln dealership made me feel welcome. I bought a car! information. This Joe Rizza Lincoln dealership made me feel welcome. I bought a car! More
by LINDSEYBL
Verified CustomerEmployees Worked With
January 28, 2021
Alan Huff is Professional and provides customer service excellence. His experience gave me confidence to trust the information I received was accurate. Expedient response time too. excellence. His experience gave me confidence to trust the information I received was accurate. Expedient response time too. More
by Angmerc64
Employees Worked With
Alan Huff
January 28, 2021
Tom was an excellent rep for Joe Rizza. He was very professional and knowledgeable in answering my questions. He was helpful in arranging transportation to and from home. professional and knowledgeable in answering my questions. He was helpful in arranging transportation to and from home. More
by DENNYPATSY
Employees Worked With
Tom Mackey
January 27, 2021
Jesse in the service department was wonderful. He took care of our 2 recalls and kept us informed along the way. Very courteous and detail oriented. care of our 2 recalls and kept us informed along the way. Very courteous and detail oriented. More
by H22ALDRIGE
Employees Worked With
Jesse
January 27, 2021
Liz Black found the truck for me. It was just what I was looking for. Every one was very professional. I would definitely consider buying my next car from you. looking for. Every one was very professional. I would definitely consider buying my next car from you. More
by GARYSUMNER5714
January 27, 2021
I have my car serviced here several times and have wonderful service. This last time I was not as happy, the Service representative I had was sarcastic and rude. wonderful service. This last time I was not as happy, the Service representative I had was sarcastic and rude. More
by mlrtyme06
Employees Worked With
January 27, 2021
Wonderful experience buying our Explorer from start to finish. Alexis was so imformative and patient with us ans our young boys. The buying process was so smooth and relaxing. We will definately come bac finish. Alexis was so imformative and patient with us ans our young boys. The buying process was so smooth and relaxing. We will definately come back for another car. More
by MICHELLESCARLSON
January 26, 2021
Scott was very polite and helpful. I would recommend him to others.I like the fact that they gave me a rental car when it was going to take longer than expected. Also a Lyft car to and from home without ha to others.I like the fact that they gave me a rental car when it was going to take longer than expected. Also a Lyft car to and from home without having to pay for it. That was surprisingly unexpected and an asset to your service department More
by Lgedraitis
Employees Worked With
January 26, 2021
Excellent service by Eduardo setting the appointment, completing the work and great communication about status. I came in for warranty work and they verified that no other warranty work was needed. completing the work and great communication about status. I came in for warranty work and they verified that no other warranty work was needed. More
by Joe.sloyan
Employees Worked With
Eduardo Rodriguez
