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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 23, 2021
Everyone I came in contact were very professional & helpful. I was in for a oil change. However, since my last oil change, which was approximately 3 mo. Ago. I was shocked that it the price went from $ helpful. I was in for a oil change. However, since my last oil change, which was approximately 3 mo. Ago. I was shocked that it the price went from $55 to $98. Which is outrageous! Guess I’ll have to go elsewhere in the future. More
by Kathylken jordan
Verified CustomerEmployees Worked With
Jesse Ramirez
January 22, 2021
They stripped my lug nuts on my truck. Then I took my expo there 2 weeks later and they stripped the lugs on that. After I had my truck there I took it to discount tire for a TPS sensor and they said the expo there 2 weeks later and they stripped the lugs on that. After I had my truck there I took it to discount tire for a TPS sensor and they said the lugs where tightened so much that they split one of the lugs. I had to buy all new lugs for both my truck and my expo. I won’t be going back. More
by SG
Employees Worked With
I don’t know the names
January 21, 2021
Performed minor service without an appointment. Work was done promptly and accurately. Service advisor was friendly, helpful and communication was good. Appreciated the ‘New Year’ service coupon! done promptly and accurately. Service advisor was friendly, helpful and communication was good. Appreciated the ‘New Year’ service coupon! More
by KMC10
Employees Worked With
Eric Montanez
January 21, 2021
We purchased a certified preowned vehicle, and noticed a ding in the windshield a couple days later. We were encouraged to bring it back and it would be made right. After their attempt to correct it the spl ding in the windshield a couple days later. We were encouraged to bring it back and it would be made right. After their attempt to correct it the splits in the ding are even more noticeable. We were assured they would see what else could be done, and are waiting for that call-back. More
by SZMANN9
January 21, 2021
Always a great experience- efficient and thorough. The team there is excellent in their communication. The managers do a nice job of keeping me updated and finishing their work on time as promised. team there is excellent in their communication. The managers do a nice job of keeping me updated and finishing their work on time as promised. More
by kmdials
Employees Worked With
Eric Montanez
January 21, 2021
The service rep was very cordial and concerned for my needs . He took the time to check my battery which was a concern for me heading further into winter. needs . He took the time to check my battery which was a concern for me heading further into winter. More
by Vinny13
Employees Worked With
January 20, 2021
$1500 for manifold gasket repair manufactured out of plastic. Ugh! Don’t know who I worked with. Just picked a name. Munoz to finish survey. plastic. Ugh! Don’t know who I worked with. Just picked a name. Munoz to finish survey. More
by James E. Gierach
Employees Worked With
Jose Munoz
January 19, 2021
Outstanding job and very nice people to deal with. The work was completed in a timely manner. I’ll definitely be using their service department again. work was completed in a timely manner. I’ll definitely be using their service department again. More
by mikeengel5678
Employees Worked With
January 18, 2021
Considering the pandemic the experience was ok. The shop was clean and waiting area was spread out the service was good and pretty quick this time was clean and waiting area was spread out the service was good and pretty quick this time More
by KNOXTKE
Employees Worked With
January 18, 2021
Awesome!!! Alexis Salas is a great salesman and was able to address any concerns my wife and I had . Great sales team ! Will buy again from Alexis ! to address any concerns my wife and I had . Great sales team ! Will buy again from Alexis ! More
by MAY9TH@sbcglobal.net
