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Joe Rizza Ford Lincoln
Orland Park, IL
2,887 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,887 reviews
December 31, 2020
Good service experience we were called or texted about services needed before they were done we also brought on our other care to be service. services needed before they were done we also brought on our other care to be service. More
by sotoria1
Verified CustomerEmployees Worked With
Eduardo Rodriguez
December 30, 2020
Even though they were overbooked for the holiday weekend Scott took care of my car because I couldn’t open the trunk. He was very polite and very caring and helpful. Scott took care of my car because I couldn’t open the trunk. He was very polite and very caring and helpful. More
by Lgedraitis
Employees Worked With
December 30, 2020
Great Premium Care warranty repair job and teamTommy Great Premium Care warranty repair job and team Tommy and Scott especially nice to work with... BRAVO...!!! Happy Holidays and here's to a gr Great Premium Care warranty repair job and team Tommy and Scott especially nice to work with... BRAVO...!!! Happy Holidays and here's to a great 2021 New Year...!!! More
by davisdarmike
December 30, 2020
We were told we were scheduled for an appointment but when we arrived, we were not on the schedule. Several people not wearing masks in the building. Or wearing them incorrectly. This review for when we arrived, we were not on the schedule. Several people not wearing masks in the building. Or wearing them incorrectly. This review form is requiring areas I did not deal with while there? More
by AMJAGIELLA
December 30, 2020
Came in for one car, left out with another and I'm very happy with it. My salesman Dimitri was very real and down to earth. Thank you happy with it. My salesman Dimitri was very real and down to earth. Thank you More
by YOLANDACRAIG43
Employees Worked With
December 29, 2020
Very professional and excellent service. Thank you for your help. Ike Muhammad and the tow driver were prompt and gave excellent service in a short time. your help. Ike Muhammad and the tow driver were prompt and gave excellent service in a short time. More
by rlussow
Employees Worked With
Ike Mohammed
December 29, 2020
This is my family Ford Dealer. Have purchased 5 vehicles from this location. My company, HP, uses Ford Escapes as our company vehicle. Having them work on that car just makes sense. from this location. My company, HP, uses Ford Escapes as our company vehicle. Having them work on that car just makes sense. More
by Stephen Sandgren
Employees Worked With
December 29, 2020
Service Dept was great and 5 stars, but I cannot believe many of your sales staff do NOT wear masks. Extremely disappointing and very concerning. I had to leave the service waiting area as a customer came i many of your sales staff do NOT wear masks. Extremely disappointing and very concerning. I had to leave the service waiting area as a customer came in, took off her mask and was going to eat. I walked to the dealership side chairs and was horrified when I walked in to find that at least 4-5 sales people were NOT wearing masks with at least two others covering just their mouths - their noses exposed. I ended up sitting outside as I did not feel comfortable or safe. Everyone in the service area was masked and extremely friendly. More
by BB
Employees Worked With
December 28, 2020
I am thoroughly pleased with Joe Rizza Ford and Lincoln. Very qualified and friendly staff. Service department is thorough in handling repair problems. Very competent. Very qualified and friendly staff. Service department is thorough in handling repair problems. Very competent. More
by EPAHALEK
Employees Worked With
Jose Munoz
December 26, 2020
I really enjoy the texting feature that the staff uses to communicate with us customers.... this is my 1st time experiencing that at a dealership & I think it works great! Keep up the good work! communicate with us customers.... this is my 1st time experiencing that at a dealership & I think it works great! Keep up the good work! More
by jpStillWinning
Employees Worked With
Eduardo Rodriguez
