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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
June 27, 2020
I brought my new car in for its first oil change service. I was disappointed in the lack of communication about the service, but more so there was no clean up of the vehicle, but the windows, not a quick ext I was disappointed in the lack of communication about the service, but more so there was no clean up of the vehicle, but the windows, not a quick exterior wash, not even a wipe down of greasy handprints on my steering wheel. Most disappointing was that none of the service providers were wearing masks,and this was in the beginning if the COVID 19 quarantine. I literally had to wipe down my own handle and steering wheel with baby wipes I had in the car. They just stood there. As a new car owner, I expected better. I guess the oil change itself was fine...who knows. More
by FordMom
Verified CustomerEmployees Worked With
John in sales- wonderful
June 27, 2020
Friendly,courteous,respectful.Worked with me to get my needs met. After the sale has been the issue. Was promised things that haven’t come through. needs met. After the sale has been the issue. Was promised things that haven’t come through. More
by LWESTON73
Employees Worked With
Dan Choi
June 27, 2020
Awesome Always satisfied. So nice to have a dealership close to my house. Everyone always pleasant and time on time with the service.Won't go anywhere else Always satisfied. So nice to have a dealership close to my house. Everyone always pleasant and time on time with the service.Won't go anywhere else. More
by BDUSING39
June 27, 2020
We live out of state and found the truck we wanted at Rizza. When we reached out to inquire, Luke was quick and responsive. We just picked up the truck and are happy with the entire process because it wa Rizza. When we reached out to inquire, Luke was quick and responsive. We just picked up the truck and are happy with the entire process because it was smooth, transparent, and hassle free. More
by Adam & Emily
Employees Worked With
June 27, 2020
Always been able to get in and have quality work performed on the car. The car was worked on within a period of 2 hrs. performed on the car. The car was worked on within a period of 2 hrs. More
by NNAIDCJ1
Employees Worked With
June 27, 2020
Always great service from all departments. The best is Tom and his friendly, professional service. He cares. Thank you. Will always bring my Lincoln to Rizza for service and when looking for a new Lincoln Tom and his friendly, professional service. He cares. Thank you. Will always bring my Lincoln to Rizza for service and when looking for a new Lincoln. More
by Roch
Employees Worked With
Tom Mackey
June 27, 2020
Always great service in all departments. The best is Tom in the service department. He is so friendly and professional. He care. Thank you for all your help. in the service department. He is so friendly and professional. He care. Thank you for all your help. More
by Roch
Employees Worked With
Tom Mackey
June 27, 2020
Awesome dealership and staff, helped us get 2 new vehicles within 4 months of each other. Smooth process in & out fast. Thanks to Joe Rizza Ford. vehicles within 4 months of each other. Smooth process in & out fast. Thanks to Joe Rizza Ford. More
by JMCHURLIN
Employees Worked With
Raul Hernandez, Sarah Vargas
June 27, 2020
Eduardo did a great job in ensuring the issue That was reported in the past was found and resolved . Appreciate the constant updates Thank you. reported in the past was found and resolved . Appreciate the constant updates Thank you. More
by BERTHAMARTINEZ18
Employees Worked With
Eduardo Rodriguez
