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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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May 22, 2020

David and his team always take great care of me. They are the reason I have been going to this dealer for many years, they are fantastic!! More

by PAUL_BRADY
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear David and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Very good service. My valet was friendly, professional and on time. They arrived at the times scheduled. And returned my car on time. Great service overall. More

by cnita2
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Service was great. Eduardo was very helpful in making sure that everything was taken care of on my car. My vehicle needed a oil change and a inspection. More

by ICarey
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Eduardo and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Was great experiance in the shop, while they were fixing my car after car accident. I liked how they worked with car insurance company and gave me updated. More

by jerikausa
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Thank you very much . The service department was on top of their game. Communication was the key to success.The cashier was fast and efficient also. More

by Susan Cantrel
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
May 26, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

Everyone is very friendly and always go the extra mile to handle all problems. I had no problems with getting an appointment. Great service department. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

This is the Ford Best service center there is... period. Mark, Scott and all the rest give absolute superb service!!! Thank you once againRizza Ford Dealers More

by Nancy P.
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stephens-mechanic
May 22, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Nancy. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

First and foremost service writer Thomas Mackey is a First and foremost service writer Thomas Mackey is a asset to Joe Rizza. He gets customer satisfaction better than anyone I've worked with before. More

by VIPER009DC
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for your great review! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

Rizza"s service department has always provided great service Car wash was not that great! Everything else pertaining to my appointment went very well. Service was done in a timely and friendly manner. Thank You More

by HEADSTILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

TAKING PRECAUTION DURING VIRUS I called the day before I came in to make sure that distancing would not be a problem in the waiting room. Chairs were spaced apart. Most of your pe More

by KNY390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
May 22, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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