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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,634 Reviews
1,634 Reviews of Joe Rizza Ford Lincoln - Service Center
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May 20, 2020
Rizza always gives me attention and communicates with me about my car. Makes me aware of challenges and problems and offers solutions. Then they fix it right the first time no revisits. I love Rizza Ford! about my car. Makes me aware of challenges and problems and offers solutions. Then they fix it right the first time no revisits. I love Rizza Ford! More
by JIM.SEARS
Verified CustomerEmployees Worked With
Tom Mackey
May 20, 2020
I think you should have some one receive Appt and pass I think you should have some one receive Appt and pass them one to the next available client manager.they are always busy on the computer. In the m I think you should have some one receive Appt and pass them one to the next available client manager.they are always busy on the computer. In the mean time we’re standing there waiting up to 20 mins !!! So my appointment went from 11.30 to 12 o’clock add on 15 mins waiting out side I’m closing in on an hour there go lunch. Thanks for asking More
by ralphrubalcava07
Employees Worked With
Jesse Ramirez
May 20, 2020
Seemed OK. Service was pretty good. Sleezy attempt to get me to buy another car made when I brought my car in for service. So I bought my new car from another dealer after the accident 2 days ago. me to buy another car made when I brought my car in for service. So I bought my new car from another dealer after the accident 2 days ago. More
by .........
Employees Worked With
Eduardo Rodriguez
May 20, 2020
You are crooks and your director of services David Claster is disrespectful, a liar, and we’ll be letting the local media know of our experience Our experience ... everyone will know that awful, des Claster is disrespectful, a liar, and we’ll be letting the local media know of our experience Our experience ... everyone will know that awful, despicable, liars at this establishment More
by kkorich
Employees Worked With
Other Employees :
Jose Rodriguez doesn’t have a clue of what he’s doing. I’m certain he’s not even qualified to pump air in tires. He’s a liar and did NOT perform the service we paid for. One story one time another the next LIAR.
May 20, 2020
Very disappointed. I had previously came in for service regarding a recall and added a full service oil change with tire rotation.I requested that the tires be cross rotated. They were not and I didn’t not regarding a recall and added a full service oil change with tire rotation.I requested that the tires be cross rotated. They were not and I didn’t notice until I got home. I called and asked if I could stop by to have the rear ones flipped. He said to come back and they could do it. I stopped back a few weeks later and was told it would be roughly 2 hours. I get it with what the world is going through right now, so I made an appointment for 8am the next day thinking it would be quick. I showed up a little before 8 and waited outside until 815. Once I got in Eduardo said it wouldn’t take long. So I waited and waited. Finally I got my truck and was able to leave at 907. To flip 2 rear tires, on a lift? I could do not myself in 15 minutes. That’s unacceptable considering it should have been taken care of the first time I was there and not put me through the hassle of coming back twice! This location has not been up to standard my last few visits. Things have not been the same since Lauren left. More
by Joe Kopca
Employees Worked With
Eduardo Rodriguez
May 19, 2020
Just traded my 2013 Ford Escape for a 2020 Ford Escape 3weeks ago and was happy with my purchase. Pete Silva was my salesmen and helped me thru the process, and the rest of the staff where also helpful. 3weeks ago and was happy with my purchase. Pete Silva was my salesmen and helped me thru the process, and the rest of the staff where also helpful. More
by MVALENTINE21974
May 19, 2020
Let me just say that this dealer is our favorite dealer. From its sales department to a service department you guys are top notch. You make us feel every time that we are getting first class service. From its sales department to a service department you guys are top notch. You make us feel every time that we are getting first class service. More
by Andres Gomez
May 19, 2020
I had a great experience at the ford dealership. Soon as I came in The Service Advisor Eduardo was there to welcome me and get my car Serviced I came in The Service Advisor Eduardo was there to welcome me and get my car Serviced More
by Blessed1
Employees Worked With
Eduardo Rodriguez
May 18, 2020
Great service. We were able to drop the car off the night before & pick it up the next afternoon after I go off work. My issues were listened to & addressed before & pick it up the next afternoon after I go off work. My issues were listened to & addressed More
by ELMIRA.PARKS-BEAVERS.CIV
Employees Worked With
Tom Mackey
