John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing.
Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
Maribel and Dwain were incredible! We were in a difficult situation and they helped us without judgement. They guided us on what to do to make sure we didn’t make a mistake and made sure we got the exact car we wanted. Maribel communicated with us through the entire process, followed up and made sure everything was perfect. I can’t compliment John Eagle enough, it was a wonderful experience! I LOVE my new Civic!!
I bought vehicle from John eagle Honda and I emailed them for some information and they didn't even give any reply. I thought they were busy and I waited for 1 month and I emailed again for two times with one week interval. No reply at all. They only care until people bought the vehicle and after customers bought the car, they don't even think of them. Care less people and they don't care about customers. Because of them I decided not to buy Honda vehicles any more in future.
I didn't got any response to my emails from Dan (not even single one) and after waiting for 2 months I started calling him and after so many calls he responded me. Tariq did the same thing, he replied some of the emails and he didn't respond to some of them. Some times people are busy and I am not expecting reply right away. Waiting for month for a reply is bad thing and it hurt me. I lost trust because of these guys. They don't give value to customer. If they miss one email is ok, but not giving reply to so many emails is not good and that shows what they are.
Oct 04, 2017 -
Oct 04, 2017 -
John Eagle Honda of Dallas responded
I am not sure of who you are or what you bought but I would love to help. I'm not sure who you have been trying to contact but Dan is no longer an employee at our dealership. Perhaps that is why you have not gotten a response. Please contact me if you would like.
David was patient and helpful. He is very knowledgeable about the product. He is very laid back and respectful. David goes out of the way to ensure that you are taken care of even after he closed on the sale.
Great customer service, hard working, and professional. Overall car buying experience turned sour due to experience with Finance. All I can say is pay close attention before signing anything!
I have a 2002 Honda Accord and a 2013 Honda Accord. I have brought the 2002 and the 2013 Honda here for service for many years. I have always found the service department to be friendly, efficient and thorough. The other day I hand my 2002 Honda serviced somewhere else. While I was there somehow they broke the clip that holds the hood support rod in place. I called Eagle Honda Parts and was told that they did not have the part but it would be in the following week. On Wednesday , I called to check and I was told that the part was there and it was priced at $1.83. I went down to the parts section later that day and a young lady came to the desk to help. I told her what I needed , she looked in the computer and said I will have to order it. I told her about my calls so she went in the area to look and found the item. She came and said was sounded like 2.53 so I gave her 5.00 + 3 pennies. She came back with 2.00 and no change and the part. Sadly, I will in the future use Rusty Wallace.
Leo Gutierrez was a friendly and helpful salesman, showing me several used cars, explaining their differences and how they operate. Sales managers John Hyland and Nate Young explained the trade-in process, and why similar used cars can have different prices. Tariq El-Fauri, finance manager, processed the paperwork quickly.
I went into the dealership to buy a used car and came out with a brand new 2017 Honda Civic, I got a very good trade-in amount for my 2008 Civic which enabled me to purchase the new car. The entire experience was very good. I especially happy with working with Reatha Robinson. She made me feel very comfortable during the entire experience. Everyone was very professional and helpful. Since buying the car on July 4 (and being a Uber driver) I have already put over 6,000 miles on the car and I can say that the car is wonderful. Thanks to all the people at Eagle who made this purchase possible.