John Eagle Honda of Dallas

We originally thought it was a great experience but we were WRONG. We bought the vehicle on January 8th and we still don't have the plates. As our temp tag came closer to expiring (03/09) I began co we were WRONG. We bought the vehicle on January 8th and we still don't have the plates. As our temp tag came closer to expiring (03/09) I began contacting Austin and Josue to see about getting the new tags. As of 03/18, my temp tags are now expired and I can't get a straight answer from anyone! The receptionist told my husband last week they should be there already, then in the next breath said they'd overnight them (so which is it?). Then we call numerous times this week and are given excuses of how it's taking longer than it should and we'll have to drive the 3 hour round trip to get another temp tag from Josue. We can't even get Josue to answer the phone when we call! The tags are paid for, so it's unclear why we can't get a straight answer on where they are! So now I have a vehicle I can't drive without risking getting a citation. We won't step foot back into this dealership to buy another car and I certainly won't recommend it to anyone. I've never had such a hassle getting my vehicles plates!!! I just want the plates for my vehicle so we can be done! More

Nice people. The only issue is that it does take longer here than competitors to get an oil change. The only issue is that it does take longer here than competitors to get an oil change. More

I have been doing business with John Eagle for years. I've always purchased quality vehicles and received informed quality service. Thank you!! I've always purchased quality vehicles and received informed quality service. Thank you!! More

Excellent customer service and follow through by service managers. We are very pleased with them. managers. We are very pleased with them. More

Took my vehicle for service and service was 5 star. They were attentive to my needs on my vehicle. Complimentary coffee and drinks. They were attentive to my needs on my vehicle. Complimentary coffee and drinks. More

Matt was very helpful and professional with our tire replacement and how the tire warranty process works. replacement and how the tire warranty process works. More

Made a 0730 appointment the day before in order to beat the rush. I was the first customer in that morning and after waiting an hour I asked for a update. The rep stated it shouldn’t be much longer so I ke the rush. I was the first customer in that morning and after waiting an hour I asked for a update. The rep stated it shouldn’t be much longer so I kept waiting. After another hour my car finally arrived. 2 hours for just a oil change is ridiculous. More

Professional knowledgeable. Would recommend, everyone did a great job, free coffee a big plus first thing in the morning!! Would recommend, everyone did a great job, free coffee a big plus first thing in the morning!! More

Our experience was very efficient and professional. When Ann said it would be 5 to 10 minutes to move to the next step of the buying process she was always correct. We had a very positive car buying e When Ann said it would be 5 to 10 minutes to move to the next step of the buying process she was always correct. We had a very positive car buying experience. We would definitely recommend your dealership and Ann to our friends. More

Ann and Lewis were great and very professional. We didnt feel pressured to buy and really enjoyed out experience! Thanks again We didnt feel pressured to buy and really enjoyed out experience! Thanks again More