
John Eagle Honda of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have always gone to this dealership because they take great care of me. On this visit however, the gentleman that usually handles my servics was not there and I was fine with working with someone new. M great care of me. On this visit however, the gentleman that usually handles my servics was not there and I was fine with working with someone new. My service was mediocre at best. Not the great treatment I'm used to. My issue: they didn't inform me of the condition of my vehicle (brakes) until the check-up and oil change was complete and my car was sitting there ready to go. Then asked if I wanted to stay longer to have the additional services completed. All while forgetting to complete a state inspection and charging me for a tire rotation. NTB doesn't charge for a tire rotation with an oil change. Not sure if I will be coming back to the dealership unless they can offer me some savings over their competitors. More
They quote me a drive off price in the email. When I went in, they told me the vehicle they quoted me was sold. Funny thing is I called and check the vehicle availability before I drove to the dealer. went in, they told me the vehicle they quoted me was sold. Funny thing is I called and check the vehicle availability before I drove to the dealer. When I was in the dealer, they didn't inform me the vehicle was sold instead wasted my time to test drive another vehicle. Not until we ready to sit down and ready to buy the vehicle, they revealed the vehicle was sold. Anyway to me, it's very dishonest. Make me think twice buying from this dealer. More
My car has never been anywhere else for service. Mike Zamora helped me on several occasions and I have always had exceptional service. Mike and the other service employees have been professional, helpfu Zamora helped me on several occasions and I have always had exceptional service. Mike and the other service employees have been professional, helpful, courteous, helpful, and honest. They don't push for lots of extra expensive bogus repair work but are clear and helpful about any additional work that needs to be done. The multiple experiences I have had with Mike and all the others at John Eagle keep me coming back. I rate them a 10.5 out of 10!! Thanks! More
Although at my most recent visit I noticed some new faces in the service dept., I was fortunate enough to be able to work with Mike again. He has always been prompt and respectful with the services required in the service dept., I was fortunate enough to be able to work with Mike again. He has always been prompt and respectful with the services required for my vehicle. It appears he gets along well with the technicians which carrys over to his customers. Not only does he work well with me but other customers, while in the waiting area, have also commented on his attentiveness. Hopefully the "new faces" pick up on the customer service we've been accustomed to and hopefully they give us a reason to continue returning here for service. More
My experience leasing a Civic for two years was, in fact, wonderful. The sales persons did their best to reach convenient deals, and I enjoyed my "rally-red Honda" all along. (Of course, having excellent cre wonderful. The sales persons did their best to reach convenient deals, and I enjoyed my "rally-red Honda" all along. (Of course, having excellent credit history helped too with fortifying good communication). While at some point I had a concern regarding the prior down-payment, the finance manager Kelly Moody proved an exceptionally helpful and wise interlocutor who mitigated all issues in the most professional manner; he offered straightforward business advice in a frank manner that I appreciated a lot (since I'm always a bit on the watch in marketing environments). This office has provided continuous assistance, offers, and updates thus far unlike other dealerships I've ever bought from. I look forward to upcoming Honda models, will certainly use their services again. More
I was introduced by my friend to this dealership. Get my first car here recently and the overall experience is great. Price is competitative compared with other Honda dealerships in town. first car here recently and the overall experience is great. Price is competitative compared with other Honda dealerships in town. More
A few months ago, I had my car serviced at John Eagle Honda and the overall experience was amazing! I was new to Dallas and called around for estimates, they had the most competitive pricing. Adam, the Honda and the overall experience was amazing! I was new to Dallas and called around for estimates, they had the most competitive pricing. Adam, the service associate was of great help and very friendly. I would recommend John Eagle Honda to anyone in the Dallas area! More
Quality customer service and honesty are the factors that bring a positive outcome and experience with Honda service. The honesty of what needs to be worked on now, what can wait, and the time to go over wh bring a positive outcome and experience with Honda service. The honesty of what needs to be worked on now, what can wait, and the time to go over what has been done results in assurance Honda makes sure that safety and reliability remains. Mike Zamora always provides the loyalty of that type of customer service. More
My husband and I visited three dealerships last Saturday. We were highly impressed with John Eagle Honda. They offered a better deal than the other dealerships. Reatha and Bill are professional, friendly, an We were highly impressed with John Eagle Honda. They offered a better deal than the other dealerships. Reatha and Bill are professional, friendly, and funny. They made the buying process very easy and painless. I was greatly appreciative when Bill assisted me with returning my rental car. When it is my husband's turn to purchase another car, we will be back. Thank you!!!! More
Had a very positive experience with Sales (Lawrence Franklin and Benny Franklin) and Finance (Kirk Cooley). I've bought only Nissans for 19 years, but decided to give Honda a try. I went here on the re Franklin and Benny Franklin) and Finance (Kirk Cooley). I've bought only Nissans for 19 years, but decided to give Honda a try. I went here on the recommendation of a friend even though it is not the closest dealership to where I live. They were friendly without being pretentious or high pressure. The pricing was fair and flexible. Do your research and shop here. More