John Eagle Honda of Dallas

We had an excellent experience at this dealership, honestly the BEST experience I've ever had! They are extremely competitively priced, actually probably the lowest in the area. The customer service honestly the BEST experience I've ever had! They are extremely competitively priced, actually probably the lowest in the area. The customer service was excellent, they new every detail about each car and they did not try to "sell" you anything which made the experience enjoyable and stress-free. I would HIGHLY recommend this dealership and both Lawrence Franklin and Benny Franklin. They had great cars, it was a very easy process and again, the prices were the lowest, and most fair, that I have seen in a long time. Thank you John Eagle Honda and I will definitely shop here again. More

Jeremy in used cars is terrific. He was knowledgeable, courteous, and helpful. He assisted me in finding the best car for my lifestyle. Rick in finance is a terrible representative for the dealership. courteous, and helpful. He assisted me in finding the best car for my lifestyle. Rick in finance is a terrible representative for the dealership. He is condescending, demeaning, and deceitful. I will not go back to John Eagle for anything except maintenance on the car. When I need a newer vehicle in the future, my experience with Rick has convinced me to shop anywhere but John Eagle. More

We had dealt with Lawrence over the internet and phone. Told him we would be down on Sat. afternoon. Met us at the door and was very couteous and friendly. Had our CRV ready, detailed and full of gas ready Told him we would be down on Sat. afternoon. Met us at the door and was very couteous and friendly. Had our CRV ready, detailed and full of gas ready to go. Went over everything on the car, explaing every detail to us. Went in to see Rick, ater explaing all the details on his end to us, warranty,etc. We were ready to pay for our car and get outa Dodge, so to speak. Both of these guys went out of there way to earn our business and we appreciate that very much. Really good buch of people to deal with. More

I bought a new car from this dealership a month ago. I find it VERY dishonest that they presented me a price that has monthly payments which included an extended warranty WITHOUT INCLUDING THIS AMOUNT in find it VERY dishonest that they presented me a price that has monthly payments which included an extended warranty WITHOUT INCLUDING THIS AMOUNT in ANY part of the offer. If I didn't know what my monthly payment should have been, I would have signed off on that offer. Fortunately for me, I had a blank check that had an "TRUTH IN LENDING" section which clearly indicated the loan amount, interest and monthly payment. I find this very shady. The worst was the HARD SELL of finance on the bumber-to-bumper coverage. I don't think they would have let me out of that dealership without buying that. In the end, I did buy it...BUT THEY DIDN'T GIVE ME ANY BROCHURE for that $1300 hard sell. NOTHING...nothing on my supposed one-page contract on scheduled maintenance regarding what kind of failure...for how long...for how many. HOw many dings...when to report. WHAT is up with that? I looked over my mail and there was no correspondence regarding what I bought for $1300. I'm overall VERY disappointed with this dealership, I could have walked away if it were not for already waiting for almost 2 hours in their waiting room and wasting my whole Saturday. Perhaps I was expecting too much because their supposed good rating on this site..but they were clearly just the best of the worst dealers in the metroplex. More

Since I bought my car at John Eagle, I have never gone anywhere else for service. Mike has been my service rep. on several visits. I am greeted with a smile and feel welcomed...never a hint of "oh no..m anywhere else for service. Mike has been my service rep. on several visits. I am greeted with a smile and feel welcomed...never a hint of "oh no..more work". Always quick and friendly. Waiting room is welcoming, car is usually ready earlier than promised. I would not think of taking my Honda anywhere else for service! More

Micheal Zamora was able to assist me my 3 last visits to the service dept. He is knowlegable and obviously has experience with Honda vehicles. This is my second Honda Accord. I plan on keeping this one. Wil the service dept. He is knowlegable and obviously has experience with Honda vehicles. This is my second Honda Accord. I plan on keeping this one. Will continue to service my Honda Accord at John Eagle and working with Micheal. More

My experience was very positive and relatively pleasant due to Mike Zamora who took great care of me. He was very friendly and patient. I will continue to use this dealership because of his great service. due to Mike Zamora who took great care of me. He was very friendly and patient. I will continue to use this dealership because of his great service. Mike Zamora was really patient explaining my different options and what he suggested that my car needed. More

He was very friendly and informative about Honda's products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to g products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to get what my dollars pay for and Lamont did an excellent job. Thanks Lamont! More

We came to John Eagle Honda for ads that we found on the internet. We were impressed that the stock listed on the internet was actually there in the condition listed and the prices as quoted, were honored. internet. We were impressed that the stock listed on the internet was actually there in the condition listed and the prices as quoted, were honored. Bill Cheek was friendly, educational, honest! What more could we ask for? Well, he took time to show us all the details, wash the Pilot for us twice and even more filled the tank full of gas! We were set to go! Awesome experience with Bill and Rick in financial. They made shopping and purchasing a newer vehicle a sweet deal! More

Lamont J. has been my advisor for the last two service visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not pushy if I decide to wait or have them completed elsewhere. Each time I bring in my car his estimated wait time has been been spot on -- getting me in and out in quick fashion! And, when I ask about the costs for upcoming service needs he is always friendly and quick to provide me with an estimate for budgeting purposes. I will not hesitate to bring the car back and have him guide me through the next check-up. More