John Eagle Honda of Dallas

Bought a new Honda CRV 2010 EX-L with navigation. Had agreed upon a price over the phone. Went down and whole things changed. 1500 bank fees was added saying that the bank will give loan only if the bank agreed upon a price over the phone. Went down and whole things changed. 1500 bank fees was added saying that the bank will give loan only if the bank fee is put down. Kelly did his best in doing things right. But at the end of day word is important. Before heading to the dealership i had submitted my online application for credit approval and everything was go. I was told clearly that the application is approved and the finance rate is between 5 and 6 %. How can things change once i reached the dealership. Having a credit score of 698 and not getting loan is something surprising. One of the finance managers whom i could not understand much said theres nothing we can do and we should hear something after 2 days. Things i feel i was let down were 1. Price of car --- I ended up paying more than the value of car and the price quoted - almost 1500 $ 2. Financing - was given a whole different picture upon reaching the dealership. waited for 2 to 3 hrs and to top it off - the bank fee for which i dont see the written approval from bank. 3. Customer service was poor. 4. Forgot to put the temporary title at the back and had to go back in again. Finally i did buy the car !!! As we had gone on a one way car rental...Words were not kept as promised. I expected better customer service and satisfaction. Sam More

Great and friendly service. Accepted another dealer's service coupon and also provided me with a free tire rotation. The service time was fast and efficent. The dealer provide free water, coffee, sandwic service coupon and also provided me with a free tire rotation. The service time was fast and efficent. The dealer provide free water, coffee, sandwiches, and donuts. The waiting area was clean and comfortable. More

Excellant Service. I had an issue with my axle seal leakig and Service Advisor Jesse Hernandez took care of me. He is definetly a HUGE Asset to the dealership as far as I am concerned. I know I can alw leakig and Service Advisor Jesse Hernandez took care of me. He is definetly a HUGE Asset to the dealership as far as I am concerned. I know I can always count on Jesse to be there and take care of any situation. Superb Customer Service...I would strongly recommend Jesse and John Eagle Honda of Dallas. More

We are repeat customers and knew we would return to this dealership. Everyone is very helpful, friendly and patient from sales to finance to service. I don't dread going to the dealer for anything. At this dealership. Everyone is very helpful, friendly and patient from sales to finance to service. I don't dread going to the dealer for anything. At this point we will remain loyal Honda customers at John Eagle. More

Mr. Garcia went above and beyond the call of service with my vehicle. He identified the potential problems with my car that could have caused a major safety issue for me. His care and concern shown while ser my vehicle. He identified the potential problems with my car that could have caused a major safety issue for me. His care and concern shown while servicing my car exemplifies his level of service commitment that the dealer offers to his clients. Mr. Garcia is a great asset to the John Eagle dealership and I am very happy to have worked with him. More

We just purchased our second Accord from John Eagle Honda in the last three years. We were treated with respect and received a very good offer for our new car and trade-in vehicle. This dealership goes out in the last three years. We were treated with respect and received a very good offer for our new car and trade-in vehicle. This dealership goes out of its way to give you professional, courteous service. There is no run-a-round in the sales process. The employees were considerate of our time, and we left feeling like we again made the right choice in doing business with John Eagle. More

I was needing service for my Honda Ridgeline and was recommended John Eagle Honda. I called them up, was given a service appointment for that afternoon, and had my car fully serviced and ready to go the recommended John Eagle Honda. I called them up, was given a service appointment for that afternoon, and had my car fully serviced and ready to go the next day. They fixed my problem, gave me a nice car wash and were friendly and helpful throughout. Will definitely return if I am in need of service again (hopefully not soon). More

The service department is always extremely helpful, cooperative, and honest. I bring my car here for every service because I know they will be fair and take good care of my car. Adam was very friendl cooperative, and honest. I bring my car here for every service because I know they will be fair and take good care of my car. Adam was very friendly and respectful. My car service was completed on time and without additional charges and fees. More

John Eagle Honda is the only place I will take my Honda to be serviced. There is another Honda Dealership close to my house, but the service I get at John Eagle is what keeps me coming back. Jesse is grea to be serviced. There is another Honda Dealership close to my house, but the service I get at John Eagle is what keeps me coming back. Jesse is great and Reatha Robinson is wonderful as well. Jesse explains in all services in detail, which is so very helpful. More

Tony Alexander, my Service Advisor was outstanding. He would be the reason for me to be a returning customer!! He was friendly, and offered a retal when he realized my service would take longer than a fe would be the reason for me to be a returning customer!! He was friendly, and offered a retal when he realized my service would take longer than a few days as he needed to order parts. Tony sets a great example for his dealership and Honda Motor Corp. I would recommend this dealership to a friend or relative. More