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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.9
1,389 Reviews

1,389 Reviews of John Eagle Honda of Dallas - Service Center

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May 16, 2024

Excellent experience. They didn’t try to upsell me with any service. I went in for oil change, tire rotation and to check out a possible issue. Very short wait. If you hav More

by Ladougg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Yes! Greg was absolutely AWESOME!!! He was so nice, very helpful, he took time to talk to me about the warranty I have, and helped to make sure my walk-in More

by Dr. Jasmine Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Von Readen
May 14, 2024 -

John Eagle Honda of Dallas responded

Thanks for the 5 stars, Jasmine! We're so happy to know that Greg was able to provide an awesome service experience at John Eagle Honda of Dallas! We appreciate your kind words and look forward to assisting you in the future. Enjoy your ride!

May 14, 2024 -

John Eagle Honda of Dallas responded

Thanks for the 5 stars, Jasmine! We're so happy to know that Greg was able to provide an awesome service experience at John Eagle Honda of Dallas! We appreciate your kind words and look forward to assisting you in the future. Enjoy your ride!

May 09, 2024

This dealership always provides great service in a timely manner. Prices seem fair and they always have coupons available. More

by Jazzlehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 09, 2024 -

John Eagle Honda of Dallas responded

We're glad to know you've had consistently great experiences with us at John Eagle Honda of Dallas. We always aim for fair pricing and efficient service! Thanks for the positive feedback, we appreciate it.

May 07, 2024

They are very courteous and accommodating. I took my car in for service and I was a day early. Without hesitation, they took care of me. More

by timnjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

John Eagle Honda of Dallas responded

We're delighted to know that our team at John Eagle Honda of Dallas was able to accommodate you even a day early! Thanks for the review and we look forward to serving you again in the future.

May 05, 2024

Dealership is very efficient and technology forward with updates to customers on the status of their vehicles. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
May 06, 2024 -

John Eagle Honda of Dallas responded

Thanks for trusting our team with your vehicle! We want our customers to have confidence in us and in their ride after their service. Stop by John Eagle Honda of Dallas again soon!

May 04, 2024

This dealership always does an excellent job taking care of my vehicle. My advisor Gabriel Savala was great at walking me through what they found during my inspection and what concerns needed to be addresse More

by Impressed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
May 06, 2024 -

John Eagle Honda of Dallas responded

We're glad to know that you had a positive experience with Gabriel and our team at John Eagle Honda of Dallas. We strive for excellent service, from inspections to ensuring comfort in the waiting room! Thanks for sharing your feedback.

May 04, 2024

I had en excellent experience at your dealership. Thank you to Joel Vargas for explaining everything that was being recommend. You all will be my the dealership of choice for service here in Dallas More

by Flores Fam.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

John Eagle Honda of Dallas responded

We're so glad to know you had an excellent experience with us, especially with Joel! We look forward to being your go-to dealership for service in Dallas. Thanks for choosing John Eagle Honda of Dallas!

May 03, 2024

Joel is a super nice advisor always take the time to service is needed to a vehicle. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

John Eagle Honda of Dallas responded

Providing top-notch service and ensuring customer satisfaction are our priorities at John Eagle Honda of Dallas. We appreciate your business and look forward to serving you again in the future!

May 03, 2024

Service Advisor was excellent with walking me through what my vehicle needed and recommendations. Greatly appreciated the updates shared on the fix progress of my car. Excellent communication! More

by JasonC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
May 03, 2024 -

John Eagle Honda of Dallas responded

Jason, we're glad to know our service advisor was able to provide you with excellent communication and guidance at John Eagle Honda of Dallas. We appreciate your feedback!

May 03, 2024

I paid about $1K for services to include a tire rotation. The next day after giving you a great review and on my way home to MD I noticed my wheel caps were not tightened. I literally had to pull over and g More

by simmsjanicem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

John Eagle Honda of Dallas responded

Hello, It is regrettable to learn about your dissatisfaction surrounding your service. I'm sorry you are frustrated that we did not contact you for a follow up. We appreciate you bringing this to our attention so we can address it with our team and prevent similar situations in the future. If there is anything else you'd like to discuss or if there are any other concerns, please don't hesitate reaching out directly using the contact below. Best, Marcus Yates myates@eaglehonda.com Service Manager

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