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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,622 Reviews

1,622 Reviews of John Eagle Honda of Dallas - Service Center

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August 08, 2021

Good service, with a long wait. I was given a coupon since I needed to wait so long. Which I appreciated. My wiper fluid was not refilled when I left which was my only complaint. More

by Khornsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Greathouse
Aug 31, 2021 -

John Eagle Honda of Dallas responded

Thank you for taking your vehicle to us. We're always happy to help out our valued customers. Take care and drive safe on the road ahead!

August 05, 2021

Good good good fine fine good good good fine fine fine thanks good good excellent excellent thanks thanks for service good good fine thanks excellent good. More

by tomsorrells
Recommend Dealer
Yes
Employees Worked With
Chris Edgar, Jason Greathouse, Chris George
Aug 31, 2021 -

John Eagle Honda of Dallas responded

Thank you for your review!

August 05, 2021

Joel Vargas was again our service advisor, and we really appreciate his attention in getting the car serviced quickly. Road debris had caused the shield to be torn off, and we were worried about the alignm More

by m.mcanelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Aug 31, 2021 -

John Eagle Honda of Dallas responded

Thank you for your review! We are pleased to hear that Joel was able to provide you with an excellent service experience!

Jun 03, 2022 -

m.mcanelly responded

Appreciate you all

August 04, 2021

The service department did a great job. However, while setting in the waiting area for one and half hours. I watched one of your female employee setting at her desk playing games on her I-Phone the whole More

by ltaylor46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Thank you for your feedback! We appreciate you bringing this to our attention, and we are happy to hear that you had a great service experience regardless.

August 04, 2021

Excellent service. Concerns were listened to and addressed. Friendly attitudes! This was our first service appointment for our new Pilot, and we are 100% satisfied with our experience. With the easy More

by Gary&Stacy_Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Thank you Gary and Stacy! We are happy to hear that you enjoyed your first service experience!

August 03, 2021

Worked with Boyd. He was extremely helpful and kept me informed of the progress. He also checked and found that I was still in warranty. A big help. More

by thornburys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd, Jack Averitt
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Thank you for the wonderful feedback. We are happy to hear that Boyd was able to help you out.

August 01, 2021

I have been servicing three Honda’s here for sixteen years. My 2003 Pilot was overheating. One of the radiator fans needed replacement and Juan in service secured an aftermarket version as the Honda pa More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Mike, thank you for the great feedback regarding your recent service experience with our team. We are happy to hear that Juan was able to get you the part you needed, and have your vehicle ready on time. Thank you for your review!

July 31, 2021

I love coming to John Eagle Honda for my car's maintenance. Everyone is so friendly and I'm always in and out pretty quickly :) More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Juan Rodriguez
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Kevin, thank you for the wonderful review! We love hearing that you always enjoy your service experience with us.

July 30, 2021

Very friendly place custumer is #1! I’m very pleased with the service! I had a very good experience so I will keep always come for service! More

by rosangelalewin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Greathouse
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Thanks for the wonderful review! We are pleased to know you enjoyed your service with our team.

July 30, 2021

Juan was completely professional and knowledgeable on Thursday, July 29, when he handled the servicing for two of our Honda cars. He is top notch in his customer service, attitude and performance. Defini More

by bchome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Aug 30, 2021 -

John Eagle Honda of Dallas responded

Thanks for the 5-stars! We are so pleased to hear that Juan was able to provide you with an outstanding experience.

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