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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,622 Reviews

1,622 Reviews of John Eagle Honda of Dallas - Service Center

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July 28, 2021

When I got to my appointment they were ready to help me and when I asked questions about a service they gave me the answers I wanted and gave me some coupons to help me so it won’t be to expensive. So I gr More

by Pistoletos200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
Jul 28, 2021 -

John Eagle Honda of Dallas responded

We're so happy to hear that you experience with our team could be a great one. We truly appreciate you sharing this with us and we hope to see you more in the future. Safe travels and stop by John Eagle Honda of Dallas again!

July 27, 2021

I didn't buy my car at John Eagle, but have been getting it serviced there. They're friendly and professional. Juan Rodriguez is an excellent Service Advisor. More

by D.Bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jul 28, 2021 -

John Eagle Honda of Dallas responded

We appreciate you sharing this with us, and we look forward to continuing to provide you with great service. So stop in again at John Eagle Honda of Houston!

July 27, 2021

John eagle Honda service always Nice and friendly! I defiantly will visit here to get service! Always charge reasonable price with detail explains. Recommended here! More

by Yooooona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Jul 28, 2021 -

John Eagle Honda of Dallas responded

Thank you for leaving a positive review for our team. We're happy to hear that you will be returning for future service visits, and we look forward to seeing you then!

July 27, 2021

After coming in to the dealership for an oil change, they informed me that I needed to replace my power steering pump as soon as possible as it was leaking. I was quoted $660 for the pump and $525 for the la More

by 09 Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Aug 03, 2021 -

John Eagle Honda of Dallas responded

Hello, I regret to hear about your unsatisfactory experience with our service team, we certainly understand why this issue would be frustrating for you. I would like to know more details about what happened during your experience with us so that I can work towards regaining your trust in our team. Please do not hesitate to contact me, so that we can get this situation resolved in a positive manner. Thank you 469-949-0044 Marcus Yates General Service Manager

July 26, 2021

Quick and helpful when I came in last minute without a set appointment already. Communicated well when asked for updates and managed my expectations for the day. More

by Alia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Greathouse, Juan Rodriguez
Jul 28, 2021 -

John Eagle Honda of Dallas responded

Hi Alia, we'll always have time to help you out here, with, or without an appointment. Our team is always happy to be of assistance. Thank you for choosing us at John Eagle Honda of Dallas!

July 23, 2021

Enjoyed having our Honda Civic serviced with Juan Rodriguez at John Eagle Honda. He took the time to explain the service and what to expect during our service appointment. Also, took advantage of the More

by Lars_Springman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy driver, Juan Rodriguez
Jul 23, 2021 -

John Eagle Honda of Dallas responded

We appreciate you sharing your experience with us, Lars. We're pleased to hear that, Juan, could take care of you and get your vehicle set and ready to go. Come see our team again in the future!

July 23, 2021

I have been bringing my vehicle for service since I purchased it in 2016. While I made my purchase from a different dealer, I always come back to John Eagle. Friendly and keep your work regarding ser More

by Salteejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa? Cashier, Juan Rodriguez
Jul 23, 2021 -

John Eagle Honda of Dallas responded

It's wonderful to hear back from our returning customers. We're happy to be your dealer of choice for your service visits. We hope to continue seeing you more and more in the future!

July 23, 2021

Marcus was easy to work with. He gave me no pressure. The price was reasonable. My appointment was made to be around my schedule. Great experience! More

by JJJ579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

John Eagle Honda of Dallas responded

Thank you for leaving a positive review. Pressure-free purchase experiences are very important and we're happy to see that we could provide you with exactly that. Drive safe on the road ahead and stop by again at John Eagle Honda of Dallas!

July 22, 2021

I came to get a flat tire repaired. My customer advisor Mr. Juan Rodriguez was wonderful. He made me feel comfortable and kept me informed on the progress of the work. I really appreciated the great custom More

by donaldgleason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
Jul 23, 2021 -

John Eagle Honda of Dallas responded

Donald, this is wonderful feedback and we appreciate you taking the time to tell us about your experience. We're happy to hear that Juan could assist with all your needs during your time with us. Our team hopes to see you again at John Eagle Honda of Dallas!

July 18, 2021

Great experience. Professional service. Very kind to take me home and pick me up when the service was completed.Would high recommend this dealership to others. More

by caddoe128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jul 19, 2021 -

John Eagle Honda of Dallas responded

Thank you for leaving a positive review. It's our pleasure to make sure you have a satisfying experience with us and it's great to hear we could deliver on that. We'll see you again soon at John Eagle Honda of Dallas!

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