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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,630 Reviews

1,630 Reviews of John Eagle Honda of Dallas - Service Center

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July 01, 2021

Courteous and considerate assistance. Clean and varied waiting area. The experience that I was expecting to be uncomfortable, was actually pleasant, and the waiting time went quickly because of it. More

by irenemartin999
Recommend Dealer
Yes
Employees Worked With
Bradley Pettigrew
Jul 15, 2021 -

John Eagle Honda of Dallas responded

Thank you for your feedback, Irene. We know these experiences can typically be rough ones but hearing from you that our team could make it quick and pleasant, is music to our ears. John Eagle Honda of Dallas hopes to see you again!

June 29, 2021

Great job today. Great job, gray job👏👍great job great job great job great job great job great job great job great job great job More

by amenray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Greathouse, Juan Rodriguez
Jul 15, 2021 -

John Eagle Honda of Dallas responded

Thank you for leaving the abundance of kind words, we appreciate it very much!

June 25, 2021

I got a quote and the work was done in a timely manner. More

by Ellymae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Jun 25, 2021 -

John Eagle Honda of Dallas responded

Ellymae, we are please that your visit was completed promptly and to your satisfaction! Have a wonderful day.

June 25, 2021

'Friendly service with a smile' Marcus the service manager helped me make an appointment for service on my car. Arrived early next day . Brent Parker very helpful in keeping me updated of my car repai More

by je
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

John Eagle Honda of Dallas responded

Thank you for the kind review. We are delighted to hear Marcus and Brent were helpful during your visit.

June 20, 2021

Juan was very professional - from booking my appointment to completion of the work. He called to let me know about extra maintenance needed. Work was prompt and complete. More

by Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jun 21, 2021 -

John Eagle Honda of Dallas responded

Hi Harper, thank you for taking the time to share your recent experience. We are happy to know our team provided you with a prompt and professional service visit and we look forward to having you back at John Eagle Honda of Dallas!

June 18, 2021

They would not assist me in updating my GPS. Just gave me a Internet address. I went to the address that sent me to a new address that said it would take 4 hours to complete, GPS still not updated! More

by queen1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Greathouse
Jun 18, 2021 -

John Eagle Honda of Dallas responded

Hello, I regret to learn you were not aware our team does not provide this service. However. I'm pleased to know you were able to locate the correct website to guide you through the process. If there is anything further we can do for you, please feel free to reach out, as we would be happy to assist you the best we can.

June 15, 2021

Drop off was easy and quick. I added a State registration check, no problem. Completed on time and easy pay and pick up. Nice job. More

by douglas.rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 15, 2021 -

John Eagle Honda of Dallas responded

Hi Douglas, we are pleased to know you had a quick and easy service experience here at John Eagle Honda of Dallas and would like to thank oyu for taking the time to share this positive feedback!

June 15, 2021

My first time to visit the dealership and everyone was friendly and polite from the receptionist who asked how I was doing to 3 or other employees who took the time to ask if I needed help. Excellent Cust More

by lplandin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Galilea , Jack Averitt, Jason Greathouse, Juan Rodriguez
Jun 15, 2021 -

lplandin responded

Thanks for the great attitude of all your service department’s family!!

June 13, 2021

Joel greeted me quickly upon my arrival. He was friendly, attentive, helpful. There ended up being an issue that did not require service, but he informed me of the issue and they resolved it for me More

by AidanRivera
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Jun 14, 2021 -

John Eagle Honda of Dallas responded

Aidan, thank you for taking the time to share this positive review of John Eagle Honda of Dallas. Our team is pleased to know you had an excellent visit and truly appreciates you taking the time to share this review. Please don't hesitate to reach out to the John Eagle Honda of Dallas team for any future needs, we are happy to help!

June 13, 2021

Brent was personable and explained everything. He answered all of my questions. I was very satisfied at the whole experience. Service was also very prompt. Thank you! More

by Gene3636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Parker-5 stars
Jun 14, 2021 -

John Eagle Honda of Dallas responded

Hi Gene, thank you for this kind review. We are pleased to know Brent provided you with a personable and informative experience and we hope to have you back at John Eagle Honda of Dallas for any future needs.

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