John Eagle Honda of Dallas - Service Center
Dallas, TX
1,617 Reviews of John Eagle Honda of Dallas - Service Center
Great service, Juan my advisor, very professional and kept me up to date with the progress of my vehicle..Ge was able to provide a loaner vehicle which helped me out.. kept me up to date with the progress of my vehicle..Ge was able to provide a loaner vehicle which helped me out.. More
Truly amazing work at John Eagle Honda. The service was not scheduled...I just planned on dropping it off and picking it up whenever. They completed the service in record time. Washed the car. Other dea not scheduled...I just planned on dropping it off and picking it up whenever. They completed the service in record time. Washed the car. Other dealers would have turned me away. John Eagle has my business always. More
I bought my car at John Eagle in July 2019 and planned on bringing it here when I needed it serviced. I recently had my windshield replaced by a glass company and called to make an appointment to have the ca bringing it here when I needed it serviced. I recently had my windshield replaced by a glass company and called to make an appointment to have the camera on my new windshield calibrated. I left messages 2 different days with the service manager, asking for an appointment. When he didn't call me back after 4 days, I left a message for his supervisor. I waited another 3 days and didn't get a call back. So I called the GENERAL Manager and left a message. And he hasn't called back in 3 days. I'm very frustrated because I was expecting more respect as a customer. :-( More
I have been having my 2008 Honda Accord serviced at John Eagle Honda since I purchased the car there in 2008. The car was brand new. I have always had great service there, including my last service. Angela Eagle Honda since I purchased the car there in 2008. The car was brand new. I have always had great service there, including my last service. Angela Cheek is a definite asset to your company and it was a pleasure to work with her. More
Did a great job. Quick and efficient. Guest area very nice. Checkout was quick and courteous. Drive in service was efficient. Was the car nicely. nice. Checkout was quick and courteous. Drive in service was efficient. Was the car nicely. More
Excellent service. Appointment taken on-time. Very positive attitude. Service took less time than anticipated. Car washed and vacuumed. Can't say enough about how well things went. Thank you! positive attitude. Service took less time than anticipated. Car washed and vacuumed. Can't say enough about how well things went. Thank you! More
Simply OUTSTANDINGAnyssa - set up our appointment - Simply OUTSTANDING Anyssa - set up our appointment - friendly, professional, and competent. Juan - our service rep. was thorough and professional Simply OUTSTANDING Anyssa - set up our appointment - friendly, professional, and competent. Juan - our service rep. was thorough and professional. Explained everything that needed explaining, kept us updated on the status of our vehicle and helped us make decisions on repairs by sharing straight forward information without pressure. The work was done right and on time. Cost was as estimated. Juan & Anyssa epitomize the best in customer care More
Exceptional customer service! Sam is my service advisor and he's very professional and detailed with caring for my vehicle. I will return with my teenage daughter's vehicle also. and he's very professional and detailed with caring for my vehicle. I will return with my teenage daughter's vehicle also. More
They serviced my car and did a very good job keeping me informed and up to date with the repair process. They also let me use a loaner car which helped smooth out the service process informed and up to date with the repair process. They also let me use a loaner car which helped smooth out the service process More