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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,617 Reviews

1,617 Reviews of John Eagle Honda of Dallas - Service Center

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January 05, 2021

Always professional and knowledgeable about the vehicles Always professional and knowledgeable about the vehicles and needed service. The customer is their priority every time ! Always happy to recommend More

by landofcotton77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
January 05, 2021

Great service!! I always get A + service when I go there. I always know I’m in good hands there every time no matter what. More

by Jddones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
January 03, 2021

The staff was courteous and helpful, and all followed CDC guidelines. Sam was professional, efficient, effective, and very kind. He answered all my questions and offered some good advice about my battery si More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayobami Ayansola 5 stars!
December 31, 2020

Outstanding communication and excellent service throughout the visit appreciate the thoroughness and attention to detail. I have purchased two cars there and have done all my setvoce with them More

by Rally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
December 31, 2020

This company leads in what outstanding customer service should be. Give them a chance, and they will exceed your expectations. From the beginning, they understand your needs and clearly communicate a plan More

by molina.richard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
December 31, 2020

Have found the Honda dealership I will do business with long term! Always receive superior service always delivered with a smile! Great facilities with cappuccino! More

by Dononealleblanc_Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hernandez
December 29, 2020

Scheduling my service was easy and the staff was great. Work was done in a timely manner. Price was fair. I always use John Eagle and plan to continue. More

by Teddy W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
December 28, 2020

Amazing experience! I had came in to service my 2013 civic, I ended up with a 2020 Accord Sport! I absolutely loved every moment of the experience! Everyone in the building from the Service Center to th More

by Thenordstromguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain Davis
December 24, 2020

I had yo wait longer than normal for a service agent to come out to my car. I suppose not enough service agents came to work. I have notice a major change in customer service at this dealership since it i More

by delorisegay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Saidian, Chris Edgar
Dec 24, 2020 -

John Eagle Honda of Dallas responded

I am truly sorry for the experience you have had. I would love to discuss this in person to make sure we can exceed your expectations in the future. I did notice one of the employees you mentioned hasn’t worked with us in a while. Please email me with your phone number and I would like to give you a call to discuss. JP Kinman General Manager Jkinman@eaglehonda.com

December 23, 2020

Sam Ayansola took excellent care of my car. The service was quick and efficient. I really appreciate the convenience. I’ll definitely be using them for the future. Thank you! More

by E56475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ayansola
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