John Eagle Honda of Dallas - Service Center

Inspection My car was due for an inspection and the tire alert was on. Both items taken care of promptly. Tire pressure was OK, just one of the functions as yo My car was due for an inspection and the tire alert was on. Both items taken care of promptly. Tire pressure was OK, just one of the functions as you scroll through the options for dash display. More

reacted to an unexpected issue with precision and candor My service advisor candidly explained an unforseen problem that a technician caused and put me in a rental and got me on my way. His handling of the My service advisor candidly explained an unforseen problem that a technician caused and put me in a rental and got me on my way. His handling of the matter could not have been better. More

Quick and Hassle Free Service department staff had excellent customer service and finished the work in a timely manner. I love that I was able to pay via email quickly and Service department staff had excellent customer service and finished the work in a timely manner. I love that I was able to pay via email quickly and go. More

Service department I took my car in to repair a flat tire. The roadside assistance was very useful. They came within a 30 minute time span. The tire was repaired. I took my car in to repair a flat tire. The roadside assistance was very useful. They came within a 30 minute time span. The tire was repaired. More

Review Great Service, definitely satisfied with prompt and efficient service. I just wish this review didnt have a 25 word minimum since I have zero complain Great Service, definitely satisfied with prompt and efficient service. I just wish this review didnt have a 25 word minimum since I have zero complaints. More

Two week follow up Had an issue with a 2017 CR-V. Service Department did a great job. Very efficient. Very Professional. I am impressed. Thank you Very Much. Had an issue with a 2017 CR-V. Service Department did a great job. Very efficient. Very Professional. I am impressed. Thank you Very Much. More

Long waiting period at this place but GREAT customer service Car got broken into, driver window were damaged while was on vacation. Got there at 7:07 a.m. Monday morning - was second in line. Greeted by Jose Her Car got broken into, driver window were damaged while was on vacation. Got there at 7:07 a.m. Monday morning - was second in line. Greeted by Jose Hernandez who helped me with the service. He had to order the window and its part at the warehouse. I ended up waiting there until 2:30 because the driver was missing in action while delivering the part to John Eagle. Not Jose's fault at all in my opinion. The warehouse driver was not answering his phone and failed to update the dealership with his whereabouts. However, Jose was keeping me updated with what was going on. He was being calm and patient handling my frustration. From what I saw on that day Monday 7/3, seemed like he was the only service person who work hard taking care of customer inquiries. Got a good price and car wash as well. He also helped me on taking a look at my tires before I drove back home 350 miles to AR. I really appreciate his help on my journey. See Jose if you ever come to this dealership. Gracias! VV More

Helpful and knowledgeable I enjoy coming to John Eagle Honda. The service is rendered at the highest level. The technicians do great work. Kevin Tran, my service advisor, alway I enjoy coming to John Eagle Honda. The service is rendered at the highest level. The technicians do great work. Kevin Tran, my service advisor, always provide clear information and advice on how I can keep my vehicle healthy. More

GREAT Service‼️ The service dept was quite attentive & efficient??... They've always been very responsive and professional??... It's a pleasure to have Elo greet me a The service dept was quite attentive & efficient??... They've always been very responsive and professional??... It's a pleasure to have Elo greet me and I have great confidence that my issue will be resolved Quickly?? More

Car Detail I got my CR-V detailed. It was perfect! There wasn't a nook or cranny that they didn't make shine. I was very impressed! I'm taking my husband's car n I got my CR-V detailed. It was perfect! There wasn't a nook or cranny that they didn't make shine. I was very impressed! I'm taking my husband's car next. More