John Eagle Honda of Dallas - Service Center

Service rep, service supervisor and shuttle driver all friendly and helpful good experience helped to offset the price! friendly and helpful good experience helped to offset the price! More

A a a a a a a a a a a a a a a a More

I have been using this dealership for 10 years. Both sales and service. While the service recently was good, it took longer than expected to complete. Which added to my expenses. The team was not a Both sales and service. While the service recently was good, it took longer than expected to complete. Which added to my expenses. The team was not as commutative as they could have been. And my car was dirty when I picked it up. Which added to my wait to leave the dealership. The cashier had absolutely no customer service skills. More

Quickly greeted when I drove up to customer service. Service employee was friendly. The service performed was timely. Payment process was fast and efficient. Service employee was friendly. The service performed was timely. Payment process was fast and efficient. More

Great service from our Advisor, Fernando. We appreciate all of the service staff as they work hard to provide quality and efficiency. We appreciate all of the service staff as they work hard to provide quality and efficiency. More

John Eagle Honda never fails to satisfy my auto needs. Great customer service. Aura is amazing. Must I mention they serve amazing popcorn too! Great customer service. Aura is amazing. Must I mention they serve amazing popcorn too! More

Appreciate our Service Advisor who is Fernando. He remembered us. From last visit. Great fealership He remembered us. From last visit. Great fealership More

Was told my oil change qualifies for express service. Then was told it would take an hour to change the oil. This is after setting up an appointment in advance. Dealer prices for service have always b Then was told it would take an hour to change the oil. This is after setting up an appointment in advance. Dealer prices for service have always been high. Now, the pricing structure is simply gouging the customer. Had a coupon for $10 off oil change. Dealer then called and said coolant needed to be exchanged. Found a coupon for 15% off that service. But cashier said I couldn’t use both on same visit. In other words, if I did two visits, they’d honor one coupon on each visit. Pure corporate greed. If they can afford to lose the revenue over two visits, they can afford to lose the revenue in one visit. More

Juan, in the service department, was helpful, honest and a pleasure to work with throughout my repair process. a pleasure to work with throughout my repair process. More

Amazing and friendly team! Great customer service they provided. Will be back for more service. Great customer service they provided. Will be back for more service. More