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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,617 Reviews

1,617 Reviews of John Eagle Honda of Dallas - Service Center

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January 28, 2022

The communication and coordination of this team is extraordinary; from intake with Issac & Juan Rodriquez to the phenomenal technicians and pickup/drop off staff. They are all professional, personable More

by HerbieC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac, Juan Rodriguez, Caden Morgan
Jan 30, 2022 -

John Eagle Honda of Dallas responded

Hi Herbie! We appreciate you taking the time to leave such a positive review for Juan & Isaac! They were delighted to hear your feedback. We're happy they were able to provide you with a professional & personable experience at John Eagle Honda of Dallas. Look forward to seeing you soon!

January 27, 2022

My service advisor Juan Rodriguez was very knowledgeable and helpful in getting my car service up to date. More

by Impressed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jan 30, 2022 -

John Eagle Honda of Dallas responded

Hello, thanks for taking the time to leave our team such positive feedback. Juan is an asset to our team and was so happy to hear your kind words! We look forward to serving you again soon at John Eagle Honda of Dallas!

January 26, 2022

The last 3 persons that have worked with me have been courteous and very responsive. More

by Aaron Johnston Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
Feb 01, 2022 -

John Eagle Honda of Dallas responded

Hello Aaron, thanks for letting us know that our team has been responsive and courteous during your last few visits to John Eagle Honda of Dallas. Feel free to reach out to any of our team members if we can assist you in the future.

January 24, 2022

Service advisor Juan did a fantastic job! Was honest and took responsibility and pride getting us taken care of! More

by jack.chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jan 24, 2022 -

jack.chappell responded

Juan was awesom

January 23, 2022

Wm 'Mike' Workman and his supervisor were awesome. Checkout was professional and easy too. Would recommend this shop to any Honda customer More

by glbrueggeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wm ‘Mike’ Workman - 5 stars
Feb 01, 2022 -

John Eagle Honda of Dallas responded

Hello, we appreciate your positive feedback and recommendation! Mike and Marcus are both assets to our team and we're thrilled they were able to provide a five-star experience. Hope to see you again soon.

Feb 01, 2022 -

glbrueggeman responded

✅👍

January 22, 2022

Very good service, very good explanation of car’s problems, excellent facility, convenient hours of operation. More

by tmangell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Feb 01, 2022 -

John Eagle Honda of Dallas responded

Thank you for the positive feedback! We look forward to seeing you again soon!

January 21, 2022

The service at the dealership was excellent. There were some communication issues with corporate related to ordering a part that complicated my service. However, my technician explained the situation and r More

by dallasjobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Jan 21, 2022 -

John Eagle Honda of Dallas responded

Thanks for the feedback. We aim to provide every client with a five-star experience, and we're happy Joel was able to do that for you despite some communication issues. We look forward to serving you again at John Eagle Honda of Dallas!

January 21, 2022

Very friendly service rep, kept me in the loop; work was done quickly and car delivered on time More

by Rprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jan 21, 2022 -

John Eagle Honda of Dallas responded

Thanks so much for taking the time to provide our team with such positive feedback. We look forward to seeing you again soon!

January 19, 2022

Every service advisor I have dealt with is always answered my questions and explained thoroughly the plan for assessing any problem. I receive text updates on the status of my car and when it will be More

by elaineekmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Harris, service advisor, 5 stars
Jan 20, 2022 -

John Eagle Honda of Dallas responded

Thanks so much for the kind words, Elaine! We're thrilled that our service team has been able to assist you with any questions and ensuring your vehicle is back on the road safely. We look forward to continuing to serve you at John Eagle Honda of Dallas.

January 15, 2022

Greeted well. Service Representative, Jeff provided excellent service. Service occurred quickly. May have washed car, did not vacuum inside. More

by Tim3180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
Jan 20, 2022 -

John Eagle Honda of Dallas responded

Thanks for the feedback, Tim!

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