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John Eagle Honda of Houston

Houston, TX

4.3
525 Reviews
Expect great things at our Honda Dealership in Houston where we always provide you with the best Honda car shopping experience. John Eagle Honda of Houston continues to serve its customers with only one thought in mind, you the customer. With this philosophy we have won the Honda President's Award 7 times. It is our pleasure to serve you and we look forward to making a happy John Eagle Honda owner!
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18787 Northwest Fwy

Houston, TX

77065

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Showing 525 reviews

March 29, 2024

Working with Chris at John Eagle Honda was such a fun time looking for a vehicle. As soon as I met Chris he blew me with his knowledge of the vehicle I was looking at. Chris’s dedication what I needed an More

by rj_kruszynski
Recommend Dealer
Yes
Employees Worked With
Chris Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

John Eagle Honda of Houston responded

Congrats on the new ride, RJ! Thanks for shouting out our team member Chris. It's great to know he helped you have a 5-star experience at John Eagle Honda of Houston! We hope you enjoy every mile in your new ride!

March 29, 2024

Kathy has helped me tremendously in selecting my car and make my car buying experience the best I have ever felt. She is very patient and knowledgeable about cars. This helps me pin pointing the car I want More

by chessker_2001
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

John Eagle Honda of Houston responded

Thanks for sharing your experience with Kathy! It's great to hear she was able to assist you in finding the perfect car at John Eagle Honda of Houston. Enjoy every mile in your new ride!

March 23, 2024

Great experienced! Maria is such an amazing person. She’s so helpful in our car buying process Overall, I would 💯% recommend John Eagle for all the amazing and friendl More

by Rona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

John Eagle Honda of Houston responded

Rona, we're delighted to know Maria was able to assist you in your car buying journey at John Eagle Honda of Houston. Thanks for the recommendation and positive feedback!

March 18, 2024

Chris did everything promised and is great salesman. Other salesman were also helpful but the processing of the paperwork was slow. More

by danaristide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evans Alomepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sekou Sininta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

John Eagle Honda of Houston responded

We're glad to know Chris and our team were helpful during your visit at John Eagle Honda of Houston. We appreciate the feedback about paperwork processing speed - it's something we'll definitely look into improving. Thanks for choosing us!

March 14, 2024

I had the worst customer experience in last 20 years of my business with John Eagle Honda. I bought my car for service and my service man was terrible. Wouldn’t go there anymore More

by Fagharokh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Crenshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

John Eagle Honda of Houston responded

Hello, It's regrettable to read about your most recent service with us. We always aim for top-notch customer service and it's clear we fell short this time around. If you're open to discussing this further, please reach out so we can work towards a resolution together. We'd love the opportunity to remedy this negative experience. Best, Michael Mueller mikem@johneaglehonda.com Service Manager

Mar 15, 2024 -

Fagharokh responded

Mike If I remember right you were service writer and was the best that’s why John eagle management saw your talent and promoted you to the position of service director. I understand that you guys cut back in many ways to be competitive and profitable. You guys decided to offer lift and Uber to take your customers home But to order a Lyft and then cancel it because customer tried to help Lyft driver to get to my house was outrageous and he was so rude about that I am not going to put your note to Lyft driver I worked in Oil & Gas business and know the ones survived the downturn were the ones that gave the better service

March 11, 2024

Great customer service and a welcoming staff with excellent communication skills. If you’re looking for a great deal this is the place to go to. More

by Ricardo.r.moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

John Eagle Honda of Houston responded

Ricardo, we're glad to know you had a great experience with our team at John Eagle Honda of Houston. Thanks for recommending us and your kind words about our customer service!

March 11, 2024

Noah was excellent. He listened to my needs and offered excellent information. He made my first time car buying experience excellent. More

by Charles.tallent89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

John Eagle Honda of Houston responded

We're delighted to know that Noah was able to make your first car buying experience a great one at John Eagle Honda of Houston. We appreciate the positive feedback and look forward to serving you in the future!

February 13, 2024

Maria Avellaneda, she was amazing any questions I had she answered with no problem she had a lot of patience she a good salesperson, THANK YOU MARIA. More

by michaelnoguera73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

John Eagle Honda of Houston responded

You're very welcome, Michael! We're glad to know Maria was able to assist you with your questions at John Eagle Honda of Houston. Thanks for the shout-out, and we'll be sure to relay your kind words. Safe travels until next time!

February 10, 2024

Chris did a great job locating a car with all the features we were looking for when purchasing our vehicle. Mike Ma in the service dept. is always very helpful. Great team! More

by dbrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yukuo Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in finance
Feb 12, 2024 -

John Eagle Honda of Houston responded

We're so glad to know that Chris and Mike were able to assist you in finding the perfect car with all your desired features at John Eagle Honda of Houston. Thanks for acknowledging our team's efforts! Enjoy the ride!

February 08, 2024

Chris Spisak, John Eagle Honda, was great to work with in helping me purchase my new car. Great personality and found the car I was looking for quickly. More

by MKelly33
Recommend Dealer
Yes
Employees Worked With
Chris Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

John Eagle Honda of Houston responded

We love to see a happy customer! It's fantastic to know that Chris was able to assist you efficiently in finding your new car at John Eagle Honda. We appreciate the positive feedback!

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