Back

John Elway's Crown Toyota

Ontario, CA

4.9
1,818 Reviews

1201 Kettering Drive

Ontario, CA

91761

Directions

By Type

Showing 1,818 reviews

October 30, 2025

Dan Rogers was amazing! He was very pleasant, easy to work with and made the purchase process seamless. He searched until he found the exact car we were looking for and gave More

by kimberly
Recommend Dealer
Yes
Employees Worked With
Tony Mendibles, Dan Rogers
Oct 30, 2025 -

John Elway's Crown Toyota responded

Kimberly, it makes our day to hear that Dan and Tony went above and beyond to assist you at Crown Toyota! We appreciate your feedback and will pass along your kudos to the team. Enjoy your new car, and welcome ot the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

October 29, 2025

The dealership did a great job on helping me get my first car and the service and the workers were excellent great service More

by linovillasenor14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner
Oct 30, 2025 -

John Elway's Crown Toyota responded

Congratulations on your first car! We are thrilled you had a five-star buying experience with our team at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

October 29, 2025

They are compassionate and caring people we enjoyed our experience buying from Crown Toyota Amazing More

by jimenezbob90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim Scott
Oct 30, 2025 -

John Elway's Crown Toyota responded

Thank you for the great review. We look forward to seeing you again at Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

Nov 12, 2025 -

jimenezbob90 responded

I would refer my family and friends to Crown Toyota.

October 29, 2025

Honestly, this was one of the best and most seamlessly car buying experiences I've ever had. Aaron (internet sales manager) was the best salesperson I've worked with, and I want to say that says A LOT bec More

by C_Tacoma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hossain
Oct 29, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your story! We're glad Aaron and our team made you feel comfortable and supported throughout the process. Enjoy your new ride, and thanks for choosing Crown Toyota! Safe travels! Thank you, Customer Experience Management - customerexperience@swickard.com

October 29, 2025

Had such a great experience! Shout out to Jacob for making the experience so easy and exciting! Thank you! More

by Amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob sales
Oct 29, 2025 -

John Elway's Crown Toyota responded

Amber, thank you for sharing your fantastic feedback about Jacob and our team! It was a pleasure to work with you here at Crown Toyota. We hope to see you again down the road! Thank you, Customer Experience Management - customerexperience@swickard.com

October 28, 2025

Excelente servicio que nos dio el senor Eli al mostrarnos los carros y contestar todas nuestras preguntas More

by alusbei
Recommend Dealer
Yes
Employees Worked With
Eli
October 25, 2025

Upon arrival we were greeted by Michael. He was very welcoming and eager to help. We told him what we wanted and he met our expectations and more! He diligently searched for the car that we More

by e.jones_1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Checkman
Oct 27, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your fantastic review of Michael and the team! We appreciate your business and hope to see you again at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

October 24, 2025

We were only in town for a weekend wedding when a concerning message appeared on the dashboard. We found our way to the service department and were fortunate to be directed to Chris O. He clearly exp More

by Doug Johnson
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Oct 27, 2025 -

John Elway's Crown Toyota responded

Doug, thank you for sharing your fantastic feedback about Chris O. at Crown Toyota! We are glad he was able to assist you during your visit. Safe travels, and we hope to see you in the future! Thank You, Customer Experience Management customerexperience@swickard.com

October 24, 2025

Very clean and orderly. Attentive staff and good communication. Very good work with my warranty. More

by Robert Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Oct 27, 2025 -

John Elway's Crown Toyota responded

Robert, thank you for your kind words for our Crown Toyota team! We are here to help! Thank you! - Customer Experience Management, customerexperience@swickard.com

October 21, 2025

Super nice. Jacob was fantastic and patient and very transparent. Great selection! Highly recommend, professional staff More

by SarahM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
Oct 21, 2025 -

John Elway's Crown Toyota responded

Sarah, thank you for the wonderful feedback! We are thrilled that Jacob and the team provided such a transparent and stress-free experience. From all of us at Crown Toyota, we hope to work with you in the future. Thank You, Customer Experience Management customerexperience@swickard.com

...
10
...