John Elway's Crown Toyota

Great Staff, Great Terms I was looking for a black Sienna Se just to see what kind of terms I could work out in regards to a lease. The sales person, Luis Vargas, assisted my I was looking for a black Sienna Se just to see what kind of terms I could work out in regards to a lease. The sales person, Luis Vargas, assisted my wife and I through the whole process. It has been almost 10 years since I bought a car, and Luis made the experience pretty easy. He was very personable, but professional. Plus, he had a great knowledge of the Sienna models. I did not feel pressured at all to engage in a deal. The lease terms were actually better than I expected, so I had to snatch it up. We came to the dealership fairly late on a Friday, but the whole staff were still cool. Plus, they had a great energy and were very inviting. Luis was so cool, he even offered my wife and I a couple slices of pizza and a soda! That's never happened to me when I was buying or leasing a car, and I've been through this 4 times. Overall, it was a great experience and I would do business with them again. Just be sure that the detailing staff use clean rags/towels when they are washing your new car just before you drive it off the lot. Mine had some mild swirls on it, but I should be able to get them out. I love my new car! My whole family really likes this car(van). I really like the way the car looks inside and out. Road trip, here we come! More

Toyota Tacoma Ramon Cervantes was great. I was comfortable talking to him. Had a great experience in buying my vehicle. I would recommend him to my family and frien Ramon Cervantes was great. I was comfortable talking to him. Had a great experience in buying my vehicle. I would recommend him to my family and friends. More

sold me a LEMON!!!!!! On March 29th I purchased 2008 XB from Crown Toyota. BIG MISTAKE, it was an AS IS car and I am paying for it. 2 months now and I still have not been a On March 29th I purchased 2008 XB from Crown Toyota. BIG MISTAKE, it was an AS IS car and I am paying for it. 2 months now and I still have not been able to get Doug to replace the piece I was promised the day I bought which opens and closes the back seat, I also pickup the car and they have broken the runner that goes along the truck above the license plate but they told me it was like that, that was a lie. And now as of Sunday May 31st my transmission needs to be replaced and I have only driven the car for two months and added 2000 miles, how is it that I need a new transmission, I'm sure the dealership knew that there was something wrong with the car that is why they sold it tome AS IS in the clause. I don't believe that they put the car threw 18 point inspection like they claim they did or something would have came up as a problem on their computers as they were running diagnostics. I would be very weary of buying a car from them or referring anyone to them. Then you have to be careful with the finance dept. because they aren't up front about the warranty, and when you ask a question they just push it under the rug and move on, and then if you question it again or anything make sure you aren't talking to Randall Bedill or "Randy" as he called himself the finance manager, he was rude when I questioned him about my loan. He told me to stop pointing fingers and accept blame, that if I wouldn't of been hungry the day when I purchased the car we wouldn't be having the conversation and that next time I should eat a sandwich before going. Over all my experience ended with me not having a car right now, and a horrible experience at CROWN TOYOTA which I will never trust for any of my car needs. More

excellent salesperson Luis Vargas, went above and beyond to help me to purchase my first new car.very happy with how he went into detail explaining everything to me. Luis Vargas, went above and beyond to help me to purchase my first new car.very happy with how he went into detail explaining everything to me. More

Mind changer My wife and I had to shop for a new vehicle after she wrecked her corrolla on a rainy day, we knew we wanted a Toyota since we had ours for over 6 yrs My wife and I had to shop for a new vehicle after she wrecked her corrolla on a rainy day, we knew we wanted a Toyota since we had ours for over 6 yrs and NEVER had a problem just oil change and tune ups. We were helped by Luis Vargas (the man you want to help you out!!) he took his time with us and we got exactly what we wanted!! Thanks Luis!!! More

Painless at it gets! Tonya at Crown Toyota was great to work with! Although I didn't get what I wanted for my trade in I was happy with the entire process. Mike in financi Tonya at Crown Toyota was great to work with! Although I didn't get what I wanted for my trade in I was happy with the entire process. Mike in financing made the made the process painless as possible. I was impressed with the customer service as soon as you step on the lot. I would definitely recommend Tonya to anyone interested in s Toyota! Joe Lytle. More

corolla Big L Incredible customer service and the Corolla is a big time upgrade from my last car. Tony sold me the car and has made sure the whole process was easy Incredible customer service and the Corolla is a big time upgrade from my last car. Tony sold me the car and has made sure the whole process was easy and fairly quick. I've been recommending friends who tell me they're looking to get a new vehicle More

We got what we were looking for. We were in need of a new work car. Our current Camry had reached 381,000 miles and we were afraid it would die soon. We stopped by the dealer to chec We were in need of a new work car. Our current Camry had reached 381,000 miles and we were afraid it would die soon. We stopped by the dealer to checked out prices and see what we could afford. On Sunday May 24, 2015 we walked out with the car we were looking for and a payment we could afford thanks to our salesman Donovan Hall. He really helped us get the deal we needed. Thanks Donovan. More

Too Easy Back in 2011, I bought a Toyota Sienna from Tonya. That experience was so easy and painless, when it came time for another car, I planned to go see he Back in 2011, I bought a Toyota Sienna from Tonya. That experience was so easy and painless, when it came time for another car, I planned to go see her. Coincidentally, Tonya sent me an email to make sure I was still happy with the Sienna (3 years after the sale). I replied with my intent to buy a commuter car and she instantly sent me links to vehicles I might be interested in. Tonya is very knowledgeable and strait forward. With her, you don't get the usual sales BS and pressure. More

Great Prius Purchase I was researching a Toyota Prius Plugin for the last three months. I was referred to John Elway Crown Toyota. I visited the dealership several times p I was researching a Toyota Prius Plugin for the last three months. I was referred to John Elway Crown Toyota. I visited the dealership several times prior to making my purchase. I encountered great service representatives the many times I visited. On 05/27/2015, I finally decided it was time to purchase my vehicle. I had an appointment with Harmon Roberts at 1pm. I arrived and was greeted by the receptionists. Harmon came around the corner with a big smile and welcomed me to John Elways Crown Toyota. We test drove the Toyota Prius Plugin. Harmon gave me a complete list of the advantages of purchasing a Prius Plugin since I commute a larger amount of miles a week. Harmon was very personable and answered all my questions, prior to my purchase.The car purchase process was easy and quick, Harmon made sure that I was advised every step in the process. After I purchased my vehicle, Harmon made sure that I was comfortable with the vehicle before I left. I felt like he was more of a friend than a salesperson. I left the dealership excited about my purchase. Thank You Harmon. Heather S. More