
John Elway's Crown Toyota
Ontario, CA
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Couldn't Have Gone Any Better I want to start by saying I am so happy with my new 2015 Corolla! I absolutely love it, it's so smooth and sporty. I initially went in for just a test I want to start by saying I am so happy with my new 2015 Corolla! I absolutely love it, it's so smooth and sporty. I initially went in for just a test drive and to see how much of a downpayment I would need to get into a new Corolla. Luckily, I got Luis Vargas as my my sales person. He was able to help me find the exact car I wanted, which was easy because they had a huge selection to choose from. Also Luis was able to help me out big time by getting me the most money for my trade-in as possible. Due to Luis's help they were able to finance a new ride at a great price with no down payment at all!! This was the greatest car buying experience I have had with any dealer (especially my experience at Nissan) , there was no pressure, and the financing process was quick and easy!! I would highly recommend that if you are looking for a new ride, definitely check out Crown Toyota for their selection. And hit up my boy Luis if you want exceptional service and a good deal! More
Excellent Customer Service I want to say thank you to Mr. Anjum Raza and Mr. Karl Keltz for the great help in getting me my Toyota. They did not push me to get something I did n I want to say thank you to Mr. Anjum Raza and Mr. Karl Keltz for the great help in getting me my Toyota. They did not push me to get something I did not want and they gave me the best payment options. I have a great car with a great service package thanks to them. I will definitely recommend anyone who wants to purchase/lease a vehicle. More
Great Buying Experience I purchased a 2015 Rav4 and had a excellent experience at Crown Toyota. I had a trade-in and they came back and actually offered me more than I had as I purchased a 2015 Rav4 and had a excellent experience at Crown Toyota. I had a trade-in and they came back and actually offered me more than I had asked for! How many dealerships would do that. Tony Pouria was the salesman who I dealt with and he was not pushy or forceful and allowed my Wife and I to move through the purchase procedure at the speed with which we were both happy. Also Vincent, Tony's manager, was excellent to work with. I firmly believe they gave me a very good deal and I will happily recommend Crown Toyota if you are interested in a Toyota. My wife bought a Rav4 in 2007 from Crown Toyota and takes her car in for the regular service so I know how good their aftersales service is too: Second to None! Regards Raymond More
Excellent Experience Buying a vehicle is a difficult decision these days, however Tonya made it easy. She really knows what she is doing and is not pushy. Tonya went the e Buying a vehicle is a difficult decision these days, however Tonya made it easy. She really knows what she is doing and is not pushy. Tonya went the eXtra mile to locate the vehicle I wanted with everything in it. She really knows what she is doing and I am very happy with my purchase. Thank you Tonya. More
Ask for Doug! Doug delivers extraordinary customer service, from the very first conversation until it's time to take the keys. He's knowledgeable, trustworthy-- and Doug delivers extraordinary customer service, from the very first conversation until it's time to take the keys. He's knowledgeable, trustworthy-- and funny! As a woman showing up alone, I was nervous that I wouldn't understand the process and scared that I'd get swindled. The opposite actually happened! He explained every line of everything and never rushed me. If he wasn't 100% sure on something, he'd ask. He loves his job and believes in Toyota. I couldn't have asked for a better experience-- to walk away confident in my choice and proud of my certified pre-owned! For anyone looking for a car, the guys at John Elway are the peeps to connect with-- especially Doug! More
"Excellent Customer Service" Salesman Mr Dough Gregson was above and beyond,it's a good experience very helpful guy.I Recommend This Dealer. Look for "Dough Gregson" ,Thumbs Up... Salesman Mr Dough Gregson was above and beyond,it's a good experience very helpful guy.I Recommend This Dealer. Look for "Dough Gregson" ,Thumbs Up...Thank you very much for your help,Now we're enjoying the rides.We love it. More
Nice experience - great salesperson (Don Gale)! I purchased a 2015 Toyota Highlander XLE and had a wonderful experience! We ended up buying the vehicle through the Fleet Department (and my credit u I purchased a 2015 Toyota Highlander XLE and had a wonderful experience! We ended up buying the vehicle through the Fleet Department (and my credit union), but we came in ahead of time to test drive the car and to see what the options would be. Don Gale, the salesperson who greeted us, was very professional and informative. He had the perfect combination of "sales" and customer service. He knew the answers to our questions and went "above and beyond" to make sure that our experience was a positive one. Even though we ended up going through the Fleet Department to make the final purchase, Don was willing to stay involved with us and to help us with the purchase through the Fleet Department. Aaron (from the Fleet Department) was also very helpful with the paperwork as we completed the sale. More
Great experience! I started thinking about buying a new car since my other car was turning 20 this year. I really wanted a stick shift since that is what I love and hav I started thinking about buying a new car since my other car was turning 20 this year. I really wanted a stick shift since that is what I love and have always driven. There is a Toyota dealer in the city I live in but I was told when I called that they don't carry manual transmission and won't be carrying them in the future either. I really was hoping to keep my tax dollars in my city but not gonna happen. My friend had purchased a New Corolla last year and recommend Crown Toyota. I checked their inventory online and they had a handful of 6 speeds. So I made an online request to test drive. Within 30 mins I had an email from Tonya and I made arraignments to go test drive. I got all the way up to the doors and no one "pounced" on me like I've had happen at other dealerships. I test drove the 6 speed and an automatic. I got a brochure and print outs and asked a bunch of questions. 2 months or so later I am finally ready and had been communicating to Tonya throughout the whole time. She really went out of her way to get me the car I wanted. I checked in with her 2 days before I planned to go buy the car and she assured me there were 3 cars in the color I wanted. They sold them all by the next day. Tonya went to another dealership that's about 60 miles away. I got the car I wanted in the color I wanted and I am a happy camper! Over all great experience and I would so highly recommend going to Crown Toyota and ask for Tonya! Also I should mention I bought my first automatic! More
Lease v purchase Thank you Ramon, for clearing up the misconceptions of a lease. You were kind, helpful, and most importantly not pushy. We are happy for our purchase Thank you Ramon, for clearing up the misconceptions of a lease. You were kind, helpful, and most importantly not pushy. We are happy for our purchase and look forward to returning again for another vehicle purchase. More
Bought My Lease Bought my leased 2012 Highlander a couple weeks ago. Got a great deal, fast service and processing. Staff was friendly and seemed to genuinely care ab Bought my leased 2012 Highlander a couple weeks ago. Got a great deal, fast service and processing. Staff was friendly and seemed to genuinely care about me getting the best deal possible. Great experience. More