John Elway's Crown Toyota

Best Experience Ever! We had a very pleasant time working with Ramon Cervantes for a purchase of a new Toyota Corolla. Ramon was extremely patient and very willing to work We had a very pleasant time working with Ramon Cervantes for a purchase of a new Toyota Corolla. Ramon was extremely patient and very willing to work with us to get the exact car that we wanted. We have purchased several cars at various dealerships and sales people in the Southern California area, and Ramon was by far the most knowledgeable and upfront person that we have dealt with. He genuinely cares for his customers and wants to make sure that you are comfortable with your purchase and of the car that you are buying. Ramon is a great asset to the dealership and I would strongly encourage anyone that is looking to buy a car to talk to him and work with him at Crown Toyota. More

Destiny John was amazing! My 19 year old was stuck on wanting a BMW, we went to savage first the guy was rude and pushy we left and went to Toyota and was app John was amazing! My 19 year old was stuck on wanting a BMW, we went to savage first the guy was rude and pushy we left and went to Toyota and was approached my John he was so kind understanding but most important not pushy which we loved he listened to us and acknowledged our needs! He gets a A+for customer service in my book! They need more workers like him. More

My time at this dealership. This dealership and Mr. Raza were amazing! I have been to many other dealerships and sale lots but never felt comfortable buying a car from them, I wo This dealership and Mr. Raza were amazing! I have been to many other dealerships and sale lots but never felt comfortable buying a car from them, I would recommend this dealer ship to many people! More

Exceptional Customer Service I purchased a used Scion TC today, and I could not be more pleased with my experience! From the moment that I spoke to Tamer Gerges on the phone, I kn I purchased a used Scion TC today, and I could not be more pleased with my experience! From the moment that I spoke to Tamer Gerges on the phone, I knew that this car buying experience would be different from previous ones. Tamer was professional, direct, and expedient. The car was ready at the front door when I arrived for a test drive (great customer service). Once I decided to purchase the car, Tamer promptly processed documents and consulted with his manager in order to close the deal promptly. There was no haggling at all! My experience with Tamer exceeded my expectations and exemplified the prompt and legendary service that John Elway Crown Toyota prides itself on providing. More

NOT THE SAME AS ALL THE OTHER JUSTIN WAS GR8 HE NEVER TRIED TO PUSH ME TO A BIGGER PACKAGE ON THE TUNDRA THAT I BOUGHT I KNEW WHAT I WANTED AND I DIDN'T WANT TO DOWN GRADE FROM WHA JUSTIN WAS GR8 HE NEVER TRIED TO PUSH ME TO A BIGGER PACKAGE ON THE TUNDRA THAT I BOUGHT I KNEW WHAT I WANTED AND I DIDN'T WANT TO DOWN GRADE FROM WHAT I ALREADY HAVE IN MY 2011 SR5 TUNDRA BUT SINCE TOYOTA ADDED THE PLATINUM THEY TOOK AWAY SOME FEATURES FROM THE SR5 A LITTLE BIT. HE WAS WILLING TO GO TO THE OTHER LOTS IF I DIDN'T FIND WHAT I WANTED. HE ALWAYS TRIED TO MAKE EVERYTHING SO EASY & I WAS SURPRISED HOW HONEST JUSTIN WAS HE HAD NEVER TRIED TO PLAY THAT SALESMAN GAME (TELL YOU WHAT YOU WANT TO HEAR SO THEY CAN MAKE A SALE) IF I PLAN ON BUYING ANYMORE VEHICLES I WILL ONLY BE DEALING WITH JUSTIN. I HAD SOME ISSUES WITH MY PHONE CONNECTING TO THE BLUETOOTH I HAD CALLED JUSTIN AND HE TOLD ME TO COME DOWN SO HE CAN FIX IT. I HAD A GREAT TIME DEALING WITH JUSTIN HE DOESNT MAKE IT REAL LIKE A SALE. More

Justin Sebring rocks! We wanted to take a minute to say how much we enjoyed working with Justin Sebring on the purchase of our new Toyota Tundra! My husband called to spea We wanted to take a minute to say how much we enjoyed working with Justin Sebring on the purchase of our new Toyota Tundra! My husband called to speak with Justin (after reading some favorable online reviews about him on DealerRater.com) before we drove to the dealership. My husband described to Justin the vehicle we were looking for. When we arrived at the dealership, Justin was available, personable, very friendly (and funny!). He was not pushy or intimidating at all. He quickly got our two vehicles appraised for their trade-in values and showed us the truck my husband had described to him on the phone. Even when we changed our minds about the color of the vehicle we wanted, he found the "perfect one" buried somewhere on the lot and drove it up to the front for us to see. We didn't have to walk long distances to see it which was great considering it was close to 100 degrees that day! Justin did his very best in helping us negotiate a deal we would be comfortable and happy with. He treated us with respect and we felt he was being completely honest with us the entire time we were working with him. It took quite awhile to complete our purchase (several hours) but considering it was Memorial Day and the dealership was extremely busy, we understood and Justin was always around making sure we were comfortable while we waited. A very nice, professional young man! My husband and I are extremely happy with our new truck and how we were treated at Crown. Justin made the experience much more pleasant than it could have been (and from past experiences, it's been a nightmare!). He's a fantastic salesman who puts the customer first, makes them feel at ease and never pressures them in any way, shape or form. THAT is so refreshing! We will definitely refer friends and family to Justin in the future and if he is still around when we need another vehicle, we'll be requesting him as well! Thank you, Justin! You rock!! Cindy & Larry Preece More

Mr. Navarro The personnel were very helpful and courteous in helping us finding the right vehicle for us, with the right pricing and specifications. The dealer is The personnel were very helpful and courteous in helping us finding the right vehicle for us, with the right pricing and specifications. The dealer is highly recommended. More

No room for improvement! I could not ask for a better experience from the people I dealt with at Toyota. Mehdi made my experience very quick and painless, even getting me into I could not ask for a better experience from the people I dealt with at Toyota. Mehdi made my experience very quick and painless, even getting me into something better then I thought possible. While dealing with finance, Ron made sure I understood all parts of the loan and the additional services, that going into I was set on not getting, but after he explained the true value I couldn't say no. More

NEW CAR I'M VERY HAPPY WITH MY NEW CAR AND THE SERVICE PROVIDED BY THE SALES PERSON AND THE DEALERSHIP SELECTION I DIDN'T HAVE TO BUY THE ONLY CAR THE HA I'M VERY HAPPY WITH MY NEW CAR AND THE SERVICE PROVIDED BY THE SALES PERSON AND THE DEALERSHIP SELECTION I DIDN'T HAVE TO BUY THE ONLY CAR THE HAVE IN STOCK, I WAS ABLE TO CHOOSE FROM A VARIETY OF STILES AND CHOOSE THE RIGHT ONE. THANK YOU. More

I had a great experience here! I came to this dealership last and I wish I had gone there first! Doug was great! He has a very lively personality which never left a dull moment; wha I came to this dealership last and I wish I had gone there first! Doug was great! He has a very lively personality which never left a dull moment; what was great, however, was that he kept his word on everything he did/tried to do. I liked that what we discussed outside was still what he aimed for and was able to do with regard to numbers. This is NOT my first rodeo buying cars, but I am glad I finally found a place I can say that I will definitely come back to in the future ... and a place I will recommend to anyone I know! More