John Elway's Crown Toyota

The place to go for used and new cars I was not sure if I was buying now or a few months from now but started to make some calls and research. As you know, when calling most dealers to as I was not sure if I was buying now or a few months from now but started to make some calls and research. As you know, when calling most dealers to ask questions and look for some guidance you would typically not get the support expected. Well, not with Justin Sebring, Justin was very cool and I picked up on his honesty and wiliness to truly help and not just looking for a sale. Justin took the time over the phone to answer all my questions and added some points that I was not thinking of; I actually got a phone call back with some additional information prior me making the decision of coming in. Once arrived Justin was available to welcome me and immediately got down to business. While having someone in his team evaluate my trade in, we started to review my options. I had gotten a few appraisals for my vehicle and John Elway's Crown Toyota gave me the most for my car so that was my second sign that I was at the right place. Long story short, the whole experience from making the call, Justin's way of making me feel like family and Crown Toyota giving me the most value for my car and great price, I am completely satisfied with my experience and will not go anywhere else at this time for my next car. This is my first Toyota and I love it. Financing - Adam Dickson does not fall behind. Adam made the process painless while taking the time to go over all my additional warranties and advantages while making me feel like a close friend. I normally do not take the time to write reviews but this experience was truly very cool and I invite everyone interested in a Toyota to go see what I am talking about. Well done Crown Toyota team!!! More

Beyond Amazing I have to say I had a wonderful experience at the dealer in Ontario, CA. It was amazing the staff was very very friendly doing everything they possibl I have to say I had a wonderful experience at the dealer in Ontario, CA. It was amazing the staff was very very friendly doing everything they possibly could to help me take my car home. Doug was probably the coolest one of them all very laid back and easy to talk to. I would highly recommend him to any of my friends who would want to go get any toyota or scion car to go to Ontario and talk with Doug. Overall I had a 6 out of 5 experience there and will go back anytime I decide to get a new car. More

BEST GUY EVER My dad and I came here to buys first car for my birthday. Justin was amazing! He helped us honestly and made us feel like family. I would recommend an My dad and I came here to buys first car for my birthday. Justin was amazing! He helped us honestly and made us feel like family. I would recommend anyone go to him for a purchase. More

Way to Go Crown Toyota! Between the two of us, my husband Steve and I have been coming to this dealership for over a two decades. Our experience has been nothing short of in Between the two of us, my husband Steve and I have been coming to this dealership for over a two decades. Our experience has been nothing short of incredible! We always feel comfortable and feel like we are being kept informed throughout the entire process. They treat you like you're family and have your best interests at heart. EZ and Wali have been beyond exceptional in walking us through the sales process. Their positive customer service goes above and beyond what is expected. Once the sale has been processed, Ruben and Ron in finance present the package options in such a way that you understand why they offer the packages that they offer and don't make you feel like they just need to make a sale. Crown Toyota is a definite recommendation and we highly recommend EZ in sales! He and Wali have sold us our last 5 vehicles and each time has been beyond a positive experience. If you have a purchase need, whether looking for used and new, go see EZ and Wali at Crown Toyota! More

Great place to buy trucks Just got a new Tundra couldn't be happier great service great price great staff. Very helpful met and exceeded my expectations very good dealership Just got a new Tundra couldn't be happier great service great price great staff. Very helpful met and exceeded my expectations very good dealership More

Amazing time My husband & I got to the dealership around 12:30 and met Tony Pouria as our Sales Rep. Tony had a wonderful vibe about him. He had no problem showin My husband & I got to the dealership around 12:30 and met Tony Pouria as our Sales Rep. Tony had a wonderful vibe about him. He had no problem showing us all the different trucks and informing us about all the differences with the trucks. He was super helpful and was so educated with financing. After picking out our brand new 2014 Toyota Tacoma 4X4, I learned that Tony had only been with the Toyota dealership for 3 days! (could have fooled me!) I also learned that he had been in the business for over 20 years handling financing. When we came down to the financing and contracts, Tony never left our side. ( Even after he was off the clock for over 3 hours) Tony sat there and explained EVERYTHING to us. We signed papers with Ruben who was also very helpful in informing us of GAP protection & all the other bells & whistles. He helped give me a break down of all my maintenance that was going to be needed. Ruben was amazing in every way possible... (Except, liking the Raider, Go Packers!!=) After finishing up with Ruben, Douglas approached us with our owners manual. Douglas taught us how to hook in our son's car seat and how to connect our Bluetooth. Gave us a full run down of the amazing truck we just bought. I really was impressed that Douglas was extremely kind and also made sure to be a coach to Tony on how to do everything with our truck also. ( GREAT teamwork)!! All in All, I loved everyone that worked with us, there was a few other people in between that said hi, gave us waters and really made us feel that we made the right choice, going to John Elway's Crown. Thank you everyone! Glad to be about of the Toyota family of Crown ~Alley & Greg~ More

Good Prices and Very Helpful Vanessa has been very helpful and provides the best prices around easily beating Claremont Toyota. She even arranged for an early shuttle for me. She Vanessa has been very helpful and provides the best prices around easily beating Claremont Toyota. She even arranged for an early shuttle for me. She is bright and cheerful as well. Thank You!!!! More

Super Helpful & Courteous I was inquiring about a used, pre-certified car that I saw online. Doug Gregson, from the Internet Team, contacted me to help with any questions or co I was inquiring about a used, pre-certified car that I saw online. Doug Gregson, from the Internet Team, contacted me to help with any questions or concerns I had. He was very helpful over the phone; providing me all the information regarding financing and more details regarding the car I was considering to buy. More

Amazing dealer I bought a car back in 2012 and this new purchase today was by far the best experience i've had with them. if i was blown away the first time, they I bought a car back in 2012 and this new purchase today was by far the best experience i've had with them. if i was blown away the first time, they out did themselves this time. I did the shopping around and there's no other dealer that's going to give you a better deal than crown Toyota. From the service dept to the sales manager and everyone who was involved, THANK YOU! Justin Sebring and Gavin, You guys rock! When I decide to buy another vehicle, I know where i'll be going. Thank you again everyone from Ontario Crown Toyota. :) More

A satisfying experience Jose Solis is a very pleasant young man who made me feel comfortable and listened too. When the vehicle I had first looked at turned out not to suit m Jose Solis is a very pleasant young man who made me feel comfortable and listened too. When the vehicle I had first looked at turned out not to suit my needs he went out of his way to find a car for me, even looking at vehicles that were not yet ready for viewing. Turns out, the last one we looked at was just what I wanted. The other people at the dealership were all very nice and showed a lot of patience with an "Old Ladies" questions. Only 2 complaints: 1. I had to wait a very long time to get the paperwork completed. I spent over 2 hours in 2 different departments. Considering there were not many customers, that I could see, I think it should be a quicker process. Especially, since the process had begun the day before. 2. I have to take the blame for this second complaint. Although, Jose showed me where the spare tire was, I failed to ask about the jack and tire iron and he did not make sure to show me how to remove the tire. When I got home, I asked my son to find them, and we couldn't. They could be in the vehicle and we're not seeing them. I will go back to the dealership tomorrow and find out. All-in-all, this was a great experience. No pressure and lots of positive feeling. I would certainly recommend this dealership to friends and family. More