John Elway's Crown Toyota

I was purchasing a vehicle for my daughter for a commute on the freeway to college. Doug was extremely helpful and attentive to her needs. He provided a lengthy test drive including a short freeway test. Th on the freeway to college. Doug was extremely helpful and attentive to her needs. He provided a lengthy test drive including a short freeway test. This allowed for her to gain the full experience of how the car handles in different situations. By providing this level of service, Doug ensured that we were entirely happy with the purchase we were about to make. During initial purchase, my daughter was concerned that she may not be making the right decision (she was paying half of the $10,000. We stopped the purchase and left. The following day, she decided she did want the car. Doug continued to be extremely helpful and understanding, prepared the car for her, and aided us through the purchase of the vehicle. I am delighted with the service he provided and highly recommend him. More

Great friendly customer service. Michael was a great help when provding the information as to the proper use to the vehicle gadjets and where they where located. And he was very helpful and patient over all when provding the information as to the proper use to the vehicle gadjets and where they where located. And he was very helpful and patient over all great to work with you to finalize the purchase. More

We stopped by just to look at a Lexus. Doug's attitude was great, and he was extremely pleasant. We drove 2 cars and quickly decided on the Lexus LS460. The price was better than we ever would ha attitude was great, and he was extremely pleasant. We drove 2 cars and quickly decided on the Lexus LS460. The price was better than we ever would have expected and CLEAN! Doug worked hard to get us the best deal possible on our trade in, and worked to make us a good deal. He was not pushy or pressured us, and it was a very pleasant buying experience. The finance manager Ruben, was great! We had a great time going through the usually painful paperwork. Not only was he just a fun guy to work with, he actually took the extra step to get us a great deal (better than our credit union) for financing. The only downside to this purchase was the length of time to complete the deal. With no haggling we still spent 3 hours at the dealership once we selected our car. I know most dealerships take around this amount of time, but would have been nicer if we could have gotten out within an hour and a half. We last purchased our Prius in 2007 from the same dealer and with the customer service Crown provides, we will continue to buy our cars here! Can't say enough good things about this experience. More

There are no word to describe Velky as a sales consultant and as a person. She has a great heart and very patient. It took me almost a year to decide what I wanted to purchase. She was always following up wi and as a person. She has a great heart and very patient. It took me almost a year to decide what I wanted to purchase. She was always following up with me and my son. I went to the store 4 times and the final was the charm. Always for one reason or another there was a new obstacle, but she NEVER gave up. (You can imagine how busy I am that I am burly writing this review about her- better late than never)... Velky will go long way in her career. Most talented individual and committed person that I have met over my year (yes, I am not young at all). I am so happy with my vehicle. Without her help and commitment I would have never found the perfect vehicle for me and my family... THANK YOU VELKY FOR ALL THAT YOU DID FOR ME, AND HER MANAGER GAVIN AS WELL! More

Friendly and professional service, great value on my Prius! Eli Palacios went above and beyond expectations to answer my questions and followed up several times after the sale. Prius! Eli Palacios went above and beyond expectations to answer my questions and followed up several times after the sale. More

We used the Consumer Reports Auto Buying Program to locate the vehicle we wanted. We were contacted by several dealerships. Crown Toyota was the only one that had the exact vehicle we wanted, and th locate the vehicle we wanted. We were contacted by several dealerships. Crown Toyota was the only one that had the exact vehicle we wanted, and they were very competitive on price. Aaron was very helpful with explaining everything about the vehicle, and Ruben was very professional in closing the deal. More

I was waiting in line for over half an hour just to get checked in for my scheduled 9:30am appointment along with 3 other people. The man in a Prius V ahead was finally fed up and called for the service ma checked in for my scheduled 9:30am appointment along with 3 other people. The man in a Prius V ahead was finally fed up and called for the service manager. Right away he started dropping F-bombs in front of my 3 year old. The lady behind me and I drove off instead. I called to speak to the manager to try to reschedule and he was nowhere to be found. Not a good way to start a Saturday morning. More

Our experience buying the car for our daughter was awesome. From start to finish, Doug Gregson was very attentive to our needs. The best part he was not pushy at all. I would highly recommend John El awesome. From start to finish, Doug Gregson was very attentive to our needs. The best part he was not pushy at all. I would highly recommend John Elway's Crown Toyota. More

The best car buying experience I have ever had. The salesman was so friendly and easy to deal with. I would recommend this dealership to everyone looking for a toyota vehicle. salesman was so friendly and easy to deal with. I would recommend this dealership to everyone looking for a toyota vehicle. More

This was my first car buying experience and Mike was helpful in working within my price range and assisting me in finding the right car that suited my needs. Thank you Mike! helpful in working within my price range and assisting me in finding the right car that suited my needs. Thank you Mike! More