
John Elway's Crown Toyota
Ontario, CA
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I really enjoyed my trips to John Elway Crown Toyota Scion of Ontario. I went searching for a dependable new car that would be fuel efficient, economical, and big enough for a growing family. I initia Scion of Ontario. I went searching for a dependable new car that would be fuel efficient, economical, and big enough for a growing family. I initially looked at the Corolla. Doug showed me around that car. I came back on a day he wasn't there, and Gina took good care of me. Ultimately, she managed to up-sell me to a Camry when she met my new baby. It was a great decision. The Camry is roomy enough for all of our new baby gear. On my third visit, I called Gina in advance and she had my vehicle lined up and ready to go. I did my homework before I came to deal, presented a fair offer that I would be happy with, and it was essentially accepted with minimal adjustment. We went during a very busy time this President's Day Weekend, but they had anticipated that by bringing in all their sales, management, and finance staff. The process was as speedy as possible. When they saw we had been waiting for a while and the baby was getting cranky, they even through in some perks! Overall, I think this dealership is focused on customer satisfaction, which is the most important thing a dealership can set their sights on. I would recommend friends, family, and strangers to give the folks at John Elway's Crown Toyota Scion of Ontario a chance to earn their business. They won't disappoint. More
We had a great experience working with Tonya. She was very knowledgeable and made the whole process as easy and painless as possible. We're very happy with our purchase. very knowledgeable and made the whole process as easy and painless as possible. We're very happy with our purchase. More
We have been to 5 different dealerships in one day and no one made us feel as warm and welcome like Vel made us feel. We could tell that she wanted to make sure we got the best deal and her personality made one made us feel as warm and welcome like Vel made us feel. We could tell that she wanted to make sure we got the best deal and her personality made us feel comfortable that we made a great decision in purchasing a car at crown Toyota. More
Doug was very helpful and knowledgable about the vehicles in the new and used car lots. He was receptive and attentive. He gave his full attention and obtained all the information for each car we inquired in the new and used car lots. He was receptive and attentive. He gave his full attention and obtained all the information for each car we inquired about. He has earned our business for our next vehicle purchase. After doing our research on other vehicles we were not exposed to, it was his professional approach that has us going back to John Elway's dealership for our next purchase. I would recommend Greg anytime. More
Awesome experience... Would definitely refer to my friends and family. Syed Mehdi went above and beyond to make sure I was completely satisfied... Thanks again for a stress free purchase. friends and family. Syed Mehdi went above and beyond to make sure I was completely satisfied... Thanks again for a stress free purchase. More
We worked with Zach Wooldridge for several months - waiting for the release of the 2014 Toyota Highlander. We began our search in the fall, and he advised us along the way regarding the release date a waiting for the release of the 2014 Toyota Highlander. We began our search in the fall, and he advised us along the way regarding the release date and options available. The moment a car that matched our request was available / located he called and made the date and time work to our schedule. He was courteous and communicated clearly with us each step of the way. We felt his focus was on us 100 % of the time, no rush, no push. We highly recommend working with Zach and are totally thrilled with our car and our experience. The follow up in finance with Mr. Chang was awesome. He showed us the options available, explained them clearly and did not push us to purchase. Great job from the Crown team!! More
Very please with the purchase of my new truck. Thanks for the service you have provided to my needs. Looking forward to continue doing business with you. Once again thank very much. the service you have provided to my needs. Looking forward to continue doing business with you. Once again thank very much. More
I gave the rating I did because Doug was very nice and helpful. He answered all of our questions thoroughly. He seemed to be very caring and tried to give us the best deal possible. helpful. He answered all of our questions thoroughly. He seemed to be very caring and tried to give us the best deal possible. More
It was because of the care and customer service given while I was buying my car. I felt that I was important; and that my opinion mattered; and that I got the car I wanted. It was the best car buying exp while I was buying my car. I felt that I was important; and that my opinion mattered; and that I got the car I wanted. It was the best car buying experience I have had in the last 25 years. A special thanks to Dan and the Toyota Team; for making that experience so great. I gave this rating because of the effort given; the result; and my past experiences. Thanks Toyota and Dan Rogers. More