John Elway's Crown Toyota

Awesome, hassle-free car-buying. We live in San Diego and were referred to this sales team by Tom Ryan at Crown Lexus where we have our LX470 serviced, and he was absolutely right- th We live in San Diego and were referred to this sales team by Tom Ryan at Crown Lexus where we have our LX470 serviced, and he was absolutely right- they're awesome to work with. Kara Brinley runs a great team- everyone was knowledgeable, friendly, and very helpful. Even the staff who weren't working directly with us were friendly and involved and the dealership is comfortable and has a great vibe. They helped me get an amazing deal on a new RAV4 that was exactly what I wanted and the experience was friendly and positive from beginning to end. That's right- a car dealership that didn't make me want to pull my hair out. And believe it or not, one that didn't involve a significant portion of my life being signed away. Came in at 5:30 on Sunday night and left by 8 with keys in hand. I started speaking with Kara by phone on Friday and Saturday and she walked me through the process of getting approved for a new vehicle, then helped me connect with Wali who helped me get the paperwork finalized, and Vince and Afshar who assisted me onsite. It was pain-free and an overall great experience. I will definitely come here in the future- yes, all the way from San Diego! More

Amazing!!! Luis Vargas is an amazing sales representative. He gave us the best offers and its wonderful explaining every detail of the purchase and promotions of Luis Vargas is an amazing sales representative. He gave us the best offers and its wonderful explaining every detail of the purchase and promotions of Toyota. He understood all my requirements and did his best job to meet all my necessities. More

Best car Buying Experience I purchased a Toyota Corolla from this dealership and I am so happy that I did! All the staff is so nice and helpful, especially my salesperson Anjum! I purchased a Toyota Corolla from this dealership and I am so happy that I did! All the staff is so nice and helpful, especially my salesperson Anjum! He listened to all my questions and concerns and was so helpful! I will be referring my family and friends to this dealership! Thank you Anjum and John Elways! More

Awful customer service We made a 10am appointment for a car service at Crown Toyota for 6/18. We arrived on time, but waited for 45 minutes to be checked in. We followed up We made a 10am appointment for a car service at Crown Toyota for 6/18. We arrived on time, but waited for 45 minutes to be checked in. We followed up several times regarding being checked in, but was always disregarded. Finally, we asked for the manager in hopes to finally be checked in. The employee told us she would get the manager, but she never came back, nor did the manager show up. Consequently, we missed our subsequent appointments for the rest of the day. Essentially, there was no point to making the appointment. Extremely unprofessional and horrendous customer service. Will also be leaving this review on other outside review sites to warn other consumers. More

heplfull Tonya, Was very friendly and knowledgeable about the new Prius we bought. She helped us set up and sync our phones and all the Apps so that when we le Tonya, Was very friendly and knowledgeable about the new Prius we bought. She helped us set up and sync our phones and all the Apps so that when we left the dealership we were ready to go. More

Amazing service! Ramon Cervantes is a wonderful, honest, and helpful sales man. He took care of us and made us feel welcome to come back any time if we had questions o Ramon Cervantes is a wonderful, honest, and helpful sales man. He took care of us and made us feel welcome to come back any time if we had questions or just to say hi! Definitely recommend. More

Great Staff, Great Terms I was looking for a black Sienna Se just to see what kind of terms I could work out in regards to a lease. The sales person, Luis Vargas, assisted my I was looking for a black Sienna Se just to see what kind of terms I could work out in regards to a lease. The sales person, Luis Vargas, assisted my wife and I through the whole process. It has been almost 10 years since I bought a car, and Luis made the experience pretty easy. He was very personable, but professional. Plus, he had a great knowledge of the Sienna models. I did not feel pressured at all to engage in a deal. The lease terms were actually better than I expected, so I had to snatch it up. We came to the dealership fairly late on a Friday, but the whole staff were still cool. Plus, they had a great energy and were very inviting. Luis was so cool, he even offered my wife and I a couple slices of pizza and a soda! That's never happened to me when I was buying or leasing a car, and I've been through this 4 times. Overall, it was a great experience and I would do business with them again. Just be sure that the detailing staff use clean rags/towels when they are washing your new car just before you drive it off the lot. Mine had some mild swirls on it, but I should be able to get them out. I love my new car! My whole family really likes this car(van). I really like the way the car looks inside and out. Road trip, here we come! More

Toyota Tacoma Ramon Cervantes was great. I was comfortable talking to him. Had a great experience in buying my vehicle. I would recommend him to my family and frien Ramon Cervantes was great. I was comfortable talking to him. Had a great experience in buying my vehicle. I would recommend him to my family and friends. More

excellent salesperson Luis Vargas, went above and beyond to help me to purchase my first new car.very happy with how he went into detail explaining everything to me. Luis Vargas, went above and beyond to help me to purchase my first new car.very happy with how he went into detail explaining everything to me. More