John Elway's Crown Toyota

After some previous bad experiences with buying new cars I decided to take it slow. Went to one dealership close to home just to warm up and they tryed to pressure me which wasn't very smart because I just I decided to take it slow. Went to one dealership close to home just to warm up and they tryed to pressure me which wasn't very smart because I just got up and left. After that experience I decided to handle the majority of my conversations via email. When I did receive phone calls I mostly ignored them. From Ontario Crown I received an acceptable detailed quote up front. This is what drew me to this dealership. Seemed like no one else wanted to put numbers on the table but rather all they wanted was to get me onto their lot. The lot at Crown had several of the vehicles I wanted so I was able to choose the color I wanted and test drive it. The salesman (Syed) was very friendly and went out of his way to help. For example I drove a rental car to the lot and after the purchase was over he offered to drive me to the rental car company to return it. He didn't have to, since I already purchased the pick-up, but he seemed like he wanted to. In the end I left with the truck I wanted and didn't have a difficult day. I actually found myself enjoying it. One more example: Buying a vehicle is kind of like a woman having a baby. I know it's nowhere close to the pain, as I've been told, but it is still a pain. Once the baby is out and in the mother's arms all of the pain that was just experienced doesn’t seem to compare to the joy of your new baby. So driving away in my new baby was pretty awesome. Wow! Sorry but it's late and I'm tired. That example is pretty far out there. Ed Jensen More

I had a great experience buying my new tacoma. Rick Soto helped direct me towards the truck that best met my needs in a new vehicle. I didn't feel pressured or forced into anything. The impression that I le helped direct me towards the truck that best met my needs in a new vehicle. I didn't feel pressured or forced into anything. The impression that I left with was that Crown Toyota valued loyal repeat customers, rather than the quick buck. Thank you! More

well i already have two toyota s so it was just a matter of which dealer to use. My son John Amaya told me to try crown toyota and I did. i started with danny zendejas who helped me decide to buy it. there of which dealer to use. My son John Amaya told me to try crown toyota and I did. i started with danny zendejas who helped me decide to buy it. there was young lady named Virginia who helped with the paper work and it was very nice and not pressured. I will return if I need any other vehicle or service. More

Easy purchasing, gave great deal on trade in. Was very nice to my kids 8 and 6. And best of all...we got a FULL tank of gas!! Can you say AMAZING!! nice to my kids 8 and 6. And best of all...we got a FULL tank of gas!! Can you say AMAZING!! More

There was a finance guy and another guy in a blue shirt who deserve good scores, but I don't remember their names. We were down the street at the Mazda dealer & asked for the Costco rep - the salesperso who deserve good scores, but I don't remember their names. We were down the street at the Mazda dealer & asked for the Costco rep - the salesperson stated he was the Costco rep yet he knew nothing about the program. He was supposed to be showing us the car, but continued to sit in the car, that we were supposed to be looking at, on his cellphone for about 5-10 minutes. He then explained to us it was a demanding customer who wants this & that, etc (of course I wondered what he was going to say about us). Then we started talking price/rebates/incentives & he told us we couldn't have incentives and Costco pricing or the dealership wouldn't make money, and then just got pushier asking us what it's going to take to get us into the car. At that point we walked away - which is really too bad for that guy since my husband really, really wanted the Mazda. That's when we decided to head next door to John Elway's Crown Toyota. It was nice to go look at cars and not be hovered over. We went in, saw Justin, and asked for the Costco rep, got our Costco price, test drove, and bought the car. It was really that simple. Nobody was pushy. Nobody was giving us statistics that were making our eyes glaze over. Nobody made us sit there for an hour while they came up with a price... and that's a huge issue we've dealt with in the past when buying cars. The price of the car came out within 5 minutes, which just made everything work out better. So far it's a great little car, and I'm very happy with the service we received. Of course everyone is hearing the story of how easy the transaction went, and how good the price was. This was a very good car buying experience, and I will return if I ever buy another Toyota. Thank you again for making it pleasant! More

First time here. I buy cars and service trucks every 3-4yrs and have never had a sales person treat me the respect Richard did. 3-4yrs and have never had a sales person treat me the respect Richard did. More

. I am what you call a penny pincher so for me to buy a product for thousands of dollars was intimidating. This was my first car purchase. The process was smooth, timely, and I left with what I wanted. product for thousands of dollars was intimidating. This was my first car purchase. The process was smooth, timely, and I left with what I wanted. More

Zach Wooldridge and Ted Gonzales make an amazing team. They worked incredibly hard on getting me into an amazing new Sienna and they got me the best possible deal. I had attempted shopping around and had They worked incredibly hard on getting me into an amazing new Sienna and they got me the best possible deal. I had attempted shopping around and had a horrible experience with auto nation. I called Ted in tears and he immediately beat the deal and got me an even better deal. Zach called me the next day to follow up and finalize details and he made sure we got the best possible price with the best financing option available. Zach assured me from the first phone call he was an honest guy and would not try any shady sales pitches, I doubted him and continued shopping around. I should never have doubted him, I would have saved precious hours and days of shopping and wasting my time. Zach is an honest guy and he really does go above and beyond. He will not push anything on you, he will work within your budget and he is always available to answer questions. He's the most honest salesman I have ever met. He is someone I would be happy to buy a car from again, and I will be sending all of my friends to him as well. More

Ramon is the BEST forget the rest. Very nice, friendly, no pressure. Thank you for taking such good care of us. This is the second car we have bought from this dealership. no pressure. Thank you for taking such good care of us. This is the second car we have bought from this dealership. More

Smoothest vehicle purchase transaction I have experienced in over 35 years (20+ vehicle purchases). I called Fred Koehler on the phone and explained my financial situation and that our desired vehicle was m in over 35 years (20+ vehicle purchases). I called Fred Koehler on the phone and explained my financial situation and that our desired vehicle was most likely out of our price point. Fred contacted the dealership's owner or someone very high in their organization to get authorization to discount the vehicle a significant amount enabling us the ability to purchase it. The price was already cheaper than anywhere else on the internet and Fred was able to get an additional $3,000.00 removed from the already deeply discounted price. I would highly recommend this dealership to others and would suggest you seek out Fred Koehler as your salesperson. Fred was very down to earth and did not play the typical car salesman role. He is a trustworthy man and will not mislead you on your vehicle purchase. More