John Elway's Crown Toyota
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,832 reviews
Excellent Car-Buying Experience After my last car was finally ready to give out, I knew it was time for a new car. I test drove plenty of cars, and was down to a couple because I kne After my last car was finally ready to give out, I knew it was time for a new car. I test drove plenty of cars, and was down to a couple because I knew I wanted to make the right decision. Ramon let me test drive a Prius, and I checked out every specification. I also wanted to get a good feel for the car before I made any decisions. He didn't pressure me like other places did. One place I visited was super-aggressive, and it wasn't like that at all there. The fact that everyone was pretty friendly there put me at ease. On top of that, with their special event that was advertised, I was able to get 0% APR on my new Prius, and Ramon was able to get me driving away my next visit. Ramon was able to get me the car I really wanted in the color I wanted with the interior I wanted. Overall, great buying experience, and I will be driving this car proudly. More
My Dream Truck (Tacoma, 4X4, 4 door, long bed, Pyrite Mica) Justin Sebring I felt went beyond what I anticipated. He didn't stop until he found the truck that I wanted. He was persistent but not pushy, He was Justin Sebring I felt went beyond what I anticipated. He didn't stop until he found the truck that I wanted. He was persistent but not pushy, He was open and honest, and definitely fair. I felt like I was getting a good deal on my dream truck. The atmosphere at Crown Toyota was welcoming and warm . My experience was painless. All positive reviews. Ruben Gonzalez, was fun to talk with and was able to answer my questions and I didn't feel pushed into buying something I didn't need regarding extra warrantees. He gave helpful and useful info. All positive reviews More
7th Deal Done We have been customers at John Elways Crown Toyota for a long time. We have completed 7 deals to date. In fact, our kids have also leased cars there. We have been customers at John Elways Crown Toyota for a long time. We have completed 7 deals to date. In fact, our kids have also leased cars there. We had one sales man there for several years, but he has sinced moved on. On our 6th and 7th deal we were fortunate to have conducted business with Justin Sebring. Justin treated us with the utmost respect. He acknowledged that we were serious shoppers and pulled no punches. I have personally negotiated more than 15 car deals including these 7, but we never have to worry about 'serious negotiation' here; we tell them what we are willing to do (payment, down payment, vehicle, equipment/accessories, etc.) and they have never failed to close the deal, and we always get what we want. We were in and out in just under 3 hours for 2 vehicles! The facility is clean., including the bathrooms, which is a big deal for me! More
Best New Car Buying Experience I've Ever Had! I had the best new car buying experience ever at JEC Toyota in Ontario! I received a more than fair price for my trade in, and everything about the pu I had the best new car buying experience ever at JEC Toyota in Ontario! I received a more than fair price for my trade in, and everything about the purchase was up front, with no manipulating games. I was treated with respect. I just have to say it again: at 57, I have never had a car buying experience like this! I left feeling absolutely great about my purchase! My sales representative Don Gale was thoughtful, engaging and genuine. I enthusiastically recommend John Elway's Crown Toyota! More
Great experience. Went in to look at a Tacoma and left very pleased. Justin Sebring was very helpful and very informative. Really went above and beyond with helping me Went in to look at a Tacoma and left very pleased. Justin Sebring was very helpful and very informative. Really went above and beyond with helping me out. The whole experience was relaxed and fairly quick. If you don't have time for BS you should definitely check them out. More
Good Experience I had a good experience. Tonya Tillema was very friendly and provided excellent customer service. I would highly recommended asking for her to assis I had a good experience. Tonya Tillema was very friendly and provided excellent customer service. I would highly recommended asking for her to assist with a new purchase. More
The staff was very helpful and friendly. I had an amazing experience at John Elway's Crown Toyota. The staff was very helpful and friendly. Our salesperson James Kissi did an amazing job with I had an amazing experience at John Elway's Crown Toyota. The staff was very helpful and friendly. Our salesperson James Kissi did an amazing job with helping us find the perfect car. Really a great person to do business with, he helped us with all of our questions and concerns he's a very knowledgeable person. Also our finance person Jimmy Barela did an excellent job as well . Helped us out with all of our questions and concerns. He was straight forward, and didn't beat around the bush. He got us through the whole process very quickly. (very pleased with the total time It took to sign all the papers) More
New Car Purchase went in to look @ 2015 Camry & drove off with a 2015 Avalon XLE. Natalie Sanchez, was great!!! I would recommend her again she was very nice I told went in to look @ 2015 Camry & drove off with a 2015 Avalon XLE. Natalie Sanchez, was great!!! I would recommend her again she was very nice I told here what I wanted and she made it happen. She was not able to hand me my keys, She was called away for some reason. Justin Sebring was very helpful he helped me with pairing my cell Phone. I went back the next day to get my alarm installed and to take the extra key and my Valet key for my trade in, and was able to see Natalie I was able to thank her for the great job she did. :) More
Two Times We Visited One Purchase New Toyota Prius V & Second Alarm + correct phone, etc program... My husband and I enjoy our New Toyota Prius V... Please thank our Sales One Purchase New Toyota Prius V & Second Alarm + correct phone, etc program... My husband and I enjoy our New Toyota Prius V... Please thank our Salesman Al Sotona and Ashley Loweth. Also, Thanks to RD for his repairs... Sincerely, Arlene & Robert Lafferty More
Bar None. Bar none. Probably the best new car purchasing experience we have ever had! From the moment we stepped on the lot, the entire transaction was seamle Bar none. Probably the best new car purchasing experience we have ever had! From the moment we stepped on the lot, the entire transaction was seamless. We looked for the vehicle we wanted, our appointed salesman, Richie, showed us the vehicle, we drove it, he appraised our trade-in and worked us through the “system” quickly. The finance manager, Ruben, was great to work with also! I would recommend this dealership to anyone in the market for a new vehicle. More




