
John Elway's Crown Toyota
Ontario, CA
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This is the second car I have purchased from this dealership. I went back because of the first experience and the quality of service on that car. Both transactions and the following service have be dealership. I went back because of the first experience and the quality of service on that car. Both transactions and the following service have been excellent. More
I DID EVERYTHING ONLINE PRIOR TO COMING IN. I WORKED WITH ZACH AND HE WAS AMAZING. I GAVE HIM ALL THE INFO PRIOR TO MY APPT WITH HIM. HE DID ALL THE LEG WORKED AND HAD A CAR READY FOR ME TO TEST DRIVE ONCE I ZACH AND HE WAS AMAZING. I GAVE HIM ALL THE INFO PRIOR TO MY APPT WITH HIM. HE DID ALL THE LEG WORKED AND HAD A CAR READY FOR ME TO TEST DRIVE ONCE I GOT THERE. I ORIGINALLY WANTED THE CAMRY HYBRID BUT ZACH TALKED ME INTO A PRIUS BECAUSE I DRIVE 100 MILES A DAY. I WASNT SURE AT FIRST BECAUSE THEY ARENT AS CLASSY LOOKING AS THE CAMRY. HE ASSURED ME THAT I WOULD LOVE THE CAR AND HE IS ABSILUTELY RIGHT! IT IS THE BEST CAR I HAVE EVER OWNED AND I HAVE ONLY HAD IT 4 DAYS. ZACH WAS AWESOME TO WORK WITH. MY HUSBAND WAS IN A LOT OF PAIN THAT DAY AND ZACH KEPT COMING BACK TO MAKE SURE HE WAS COMFORTABLE. HE EVEN GAVE HIM "HIS" COMFORTABLE CHAIR. HE ALSO WHEELED THAT SAME CHAIR INTO FINANCE SO HE WOULD REMAIN COMFY THE WHOLE TIME. HE TOOK US IN TO SEE JOEY (RAMIREZ??) JOEY WAS EQUALLY AS FRIENDLY AND HELPED US GET DONE QUICKLY. I LEASE A NEW CAR EVERY 2-3 YEARS AND THIS HAS BY FAR BEEN MY BEST EXPERIENCE. I WILL RECOMMEND THIS DEALSHIP AND ESPECIALLY ZACH More
Have owned many toyota vehicles and had switched over to Cadillac and Dodge due to poor dealer experiences with Longo and other area Toyota dealers. Wanted to return to Toyota and gave Crown a shot. Purch Cadillac and Dodge due to poor dealer experiences with Longo and other area Toyota dealers. Wanted to return to Toyota and gave Crown a shot. Purchased a Lexus and then a few weeks later a Tacoma. Dealing with Zach and the internet department was a pleasure. Straight talk and pricing along with a streamlined purchase process made all of the difference. I will definitely refer friends to Zach and Crown. Top notch salesman and experience! More
Very friendly, honest and upfront with the deal. Honored Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander key Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander keys was all in one, without separate remote/clicker. After sales response was good. More
When I was greeted by Justin Sebring he was very professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I found the color I wanted right away! It was easiest and car buying experience I have ever had. I will recommend Justin all my family and friends! And my finance manager Ruben Gonzalez treated me like a friend. Thank you, David Provine More
When I walked in I was welcomed by Tamer and was not rushed. Tamer was able to answer all my questions and ultimately I made a purchase the next day after thinking about my option. I had a great experie rushed. Tamer was able to answer all my questions and ultimately I made a purchase the next day after thinking about my option. I had a great experience at crown Toyota. More
Mr. Zendejas was refered to me by a family member. He was telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my preferred time, and setting up the appointment. My questions about the various Avalon models were answered completely. The sales closing process went smoothly, including the paperwork and maintenance options. After the purchase my salesman patiently explained the new car features, set up my bluetooth phone options, and explained the GPS system. The following evening, Danny Zendejas called me at home to thank me for the purchase, and asking if I had any other questions, even inviting me back to the dealership sales department for a technical review is I felt it necessary. Do I appreciate this dealership and their service? Consider that this life-long Cleveland Browns fan can now be seen wearing a Crown Toyota baseball cap "signed" by John Elway - something I'd have thought impossible a few short years ago. More