John Elway's Crown Toyota
Ontario, CA
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Great Experience I went Saturday 11/15 to try to see if I was able to get into a new car, my old car was a chevy cavalier 2003 and I didnt feel safe driving far, I did I went Saturday 11/15 to try to see if I was able to get into a new car, my old car was a chevy cavalier 2003 and I didnt feel safe driving far, I didnt trust my car and needed something safer. I called that morning and spoke with Mark the sales manager and he told me he would not make me come in if he couldnt help me. He ran some numbers and called me back and promised he could get me into a new Corolla. I went and met with Mark and he introduced me to Stephen who helped me from there, Stephen is so helpful! I highly recommend the staff here! From there AJ helped me as far as showing me how to work everything in my new car. Ron in financing made everything quick and easy. Overall i had a great experience! More
2015 Toyota Venza Overall experience was excellent. They made a very long process of buying a car as painless as possible. The only negative comment would be the prep Overall experience was excellent. They made a very long process of buying a car as painless as possible. The only negative comment would be the prep of the car. It still had stickers from Tustin Toyota on it, had a dirty smear on the driver's seat and had several stickers on the gauges. More
Looking to buy/lease 2015 toyota camry Justin Sebring was very courteous, friendly & inviting sales person. He had thorough knowledge of the car even thought 2015 model is fairly new (ju Justin Sebring was very courteous, friendly & inviting sales person. He had thorough knowledge of the car even thought 2015 model is fairly new (just been out for a month). He showed us the car that we wanted, brought out the cars in colors that we wanted to see (even though I mentioned that we won't be buying that night). He even followed up by calling twice to address any questions that we had about the car. He is an asset to the dealership & I feel he is going to do extremely well in his profession. When we are ready to buy the car, we are definitely going to give CROWN TOYOTA a try only because of Justin Sebring. More
Quick, no hassle or haggle. Best experience. Was looking to trade my older lexus in for a newer vehicle. Submitted an online appraisal and received an inquiry from Tonya. I swung on by and let me Was looking to trade my older lexus in for a newer vehicle. Submitted an online appraisal and received an inquiry from Tonya. I swung on by and let me tell ya: best experience at a dealership in years. She was extremely helpful; found me the perfect 2014.5 Camry se v6 and she was able to get the best appraisal offer for my trade. I didn't feel ripped off or pushed into something I didn't want. Financing was epic as well. She showed me options and was able to get even better deals for me based on my good credit. She was genuine and was Just as excited as I was when all the numbers were working out perfectly. It was like it was all meant to be. I would def recommend Tonya to all my friends and family. She is truely an asset at Crown. See ya guys in thee years when my lease is up. Best experience!!! -Carlos Rivera More
2015 Scion tC - Great Experience On October 17th, I, a recent Cal Poly Pomona graduate, bought my first new car: Scion tC 2015. The customer service from the sales person, Craig John On October 17th, I, a recent Cal Poly Pomona graduate, bought my first new car: Scion tC 2015. The customer service from the sales person, Craig Johnson, and our service with the finance manager Ruben Gonzalez were great. I already knew what model, color and options I wanted for a good price and this dealership had it. I would come back here to buy another Toyota in the future. More
Best car buying experience ever! My wife and I just bought a Sienna XLE this past week and we both agreed that it was by far the best car buying experience we've had!!! Not only did My wife and I just bought a Sienna XLE this past week and we both agreed that it was by far the best car buying experience we've had!!! Not only did I get a great price, Tonya provided top notch service! She answered all of our questions and made sure we like both the exterior and interior colors! When we wanted to get another color than the one we test drove, we were met with a definite sure instead of the normal are you sure this is not the one answer! Now that's above and beyond my expectations! Tonya was recommended by a close friend and in turn I will refer her to anyone I know who is in the market for a Toyota! thank you Tonya and Crown Toyota! The only thing that would make this a a better experience would have been meeting John Elway!!! :). More
2015 Toyota Corolla I received excellent customer service from my sales person. Every employer wee so courteous and nice to me and my family. They made us feel so welco I received excellent customer service from my sales person. Every employer wee so courteous and nice to me and my family. They made us feel so welcomed. More
Good experience. I bought second car from same dealer ship because i bought my Toyota Sienna in 2012 and i was satisfy their service and price. Yesterday i bought my n I bought second car from same dealer ship because i bought my Toyota Sienna in 2012 and i was satisfy their service and price. Yesterday i bought my new Car Toyota Prius C with good price. I work with 3 different dealer and they match price with i got cheapest price from other dealer. I am totally satisfy with their service. More
110% Satisfied Customer Steve Nash and Kara Brinley and the Crown Toyota crew were more than outstanding! I have never had a better easier time buying a new vehicle ever!!!. Steve Nash and Kara Brinley and the Crown Toyota crew were more than outstanding! I have never had a better easier time buying a new vehicle ever!!!. The customer service was top notch the sales person Steve Nash was a very professional representative answered all of my questions was very knowledgeable and made my purchase very easy. I highly recommend this dealership to anyone looking for a Toyota vehicle. More
Nicest dealership I've seen This dealership is huge, it has the largest inventory I could find, and believe me I looked for weeks at all the local dealerships before deciding on This dealership is huge, it has the largest inventory I could find, and believe me I looked for weeks at all the local dealerships before deciding on this one. My mom brought my brother here for a slightly used Tacoma because they couldn't find one anywhere. They got a great deal so naturally when we were talking about purchasing a Sequoia we were referred here. I called around about APRs and internet costs and spoke with Tonya. She was very polite and knowledgeable on the phone. She didn't have to put me on hold or get frustrated with me for asking tons of questions over the phone. I arrived to the dealership unannounced and she came right out and we talked about the options, she showed me the Sequoia I was interested in. We went in and discussed trade in, vehicle cost blah blah. They made us a great deal. They worked with the vehicle cost, APR, and made the numbers work for us. I was impressed. I recommend this dealer to anyone. They have so many cars that you are sure to find the one with the options you want. The dealership itself has large sitting areas, comfy seating, Tvs, and a cafe. More




