John Elway's Crown Toyota

Velky was very helpful and kind. It was very hot outside and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & stayed while we worked with Joey Ramirez in finance (who was also very helpful and kind). Then she took us back to our new car, which had been washed and ready to go. Also helped us be sure we left nothing behind in our trade-in. Even gave us her number in case we have anymore questions :) More

If their internet department provides a no-haggle price, then they better stick to it and update it based on their latest information if necessary. I went there with their no-haggle, fixed price but ended u then they better stick to it and update it based on their latest information if necessary. I went there with their no-haggle, fixed price but ended up haggling on the final price for almost two hours. The final sale price changed many times with different ways of doing price calculations that were simple and straight forward. It was supposed to be a stress-free, no-haggle fixed price experience, but it was anything but a stress-free experience. I told them I'll be there on Friday to get the car using their quoted no-haggle price. Once I arrived, I tested the car and told them to finalize the sale with the power seat option with their agreed-upon price and they said fine. The process started fine but then Mr. Bill Leyva came back with a message that the $500 loyalty discount in the no-haggle price has expired and cannot be given. They never stated in the e-mail that price will be $500 higher. I ended up haggling on the price for two hours which I wanted to avoid in the first place and ended up sharing half of expired discount and some more. Their final price ended up higher than what other dealers offered. It was not a good car buying experience. More

This is my second Scion purchase with John Elway Crown. Tamer and Gavin were very helpful and provided quality customer service. Tamer even went as far as to go across to the main lot to get us lunch from Tamer and Gavin were very helpful and provided quality customer service. Tamer even went as far as to go across to the main lot to get us lunch from the BBQ going on while we were waiting . Tamer and Gavin made me feel vey comfortable. Buying a car from Crown was hassle free. I would recommend seeing Tamer and Gavin. I love my Scion! More

I have been dealing with John Elway Crown Toyota for several years and have never been disappointed, I moved out of the Ontario area a couple of times and had to use other Toyota dealers and had very po several years and have never been disappointed, I moved out of the Ontario area a couple of times and had to use other Toyota dealers and had very poor experiences. I now live 50 miles from Ontario but I will not take my Toyota to anyone but John Elway Crown Toyota so I drive there for all services. I can stay in their beautiful customer lounge and also buy breakfast or lunch in their cafeteria. Their staff is always informative, courteous, and extremely honest. I have owned several Toyotas since 1978 and will not buy any other brand. I have purchased two cars from John Elway Crown Toyota and have been extremely satisfied with their sales people especially Justin Sebring. The only reason I haven't purchased more from them is that the first cars I purchased while living in another area and drove them for about 150,000 - 200,000 before I got tired of them and traded them in for a newer model. More

I am extremely thankful and blessed to have my first car experience with this dealership. However it would not have happened without the help of Velky. She took the time to show me around and understand my experience with this dealership. However it would not have happened without the help of Velky. She took the time to show me around and understand my needs. Velky is highly energetic which made the process exciting and easy, especially for a first time buyer!!!! Thank you so much!!!! Couldn't be more thrilled to have my first car...thank you to everyone who did their best to help me out. -Alisha Quintana. More

the sales person was very helpful for going through all the process to get my new car and very nice person and friendly. Thank you Crown Toyota especially Mr Dan the process to get my new car and very nice person and friendly. Thank you Crown Toyota especially Mr Dan More

After working with other dealerships and sales people, Justin was by far the BEST auto sales professional I have ever done business with. Justin was attentive to my needs and met my demands in a quick and Justin was by far the BEST auto sales professional I have ever done business with. Justin was attentive to my needs and met my demands in a quick and friendly manner. I would refer my family to him in a heartbeat. More

Michael was friendly, personable and professional. We felt welcome and the environment was pressure free. We were given plenty of time to consider our purchase and we came away with the vehicle we wante felt welcome and the environment was pressure free. We were given plenty of time to consider our purchase and we came away with the vehicle we wanted. Thanks. More

Fred helped me through the entire process of buying my 2007 Chevrolet Silverado Crew Cab. I am 51 years old and I have purchased many vehicles from dealerships in my life and every experience was awkward 2007 Chevrolet Silverado Crew Cab. I am 51 years old and I have purchased many vehicles from dealerships in my life and every experience was awkward and in some cases adversarial. in all cases, I left feeling I was unfairly taken advantage of by the sales person I worked with. Not this time. Fred was informative, patient and very knowledgeable. He is very believable and gave me honest replies to all of my questions and I had a lot of questions for him. I thought he would lose his patience with me but he kept smiling and answering everything I threw at him. At the end of the day, I felt that we both won and I left with the truck of my dreams and a positive experience that I have told at least 10 family and friends about. I don't know if anyone there is better than Fred, but he is the best salesman I have ever had the pleasure of dealing with. More

We gave James Kissi the review that we did because we thought at the time considering our situation that there was no way possible that we were going to be capable to purchase the car we wanted but after thought at the time considering our situation that there was no way possible that we were going to be capable to purchase the car we wanted but after discussing our situation as far as finance and the position that we wanted to be in to purchase an economy car from that point on James took complete control and assured us that there were no worries that the deal was done and as a godly blessing he did just as he told us leaving us no worries and as of this day we are proud owners of a 2013 beautiful red priusc and may he continue to bring satisfaction to all those through your company that he encounters thank you very much with the most thanks Roger & Sandra Larry More